Satyendra Kumar Email & Phone Number

Gurugram, Haryana, India

• Handling candidates’ email accounts, completing NMC Process, IETLS/OET Process, managing Visabooking & Flight Tickets.
• Coordinating with candidates till the time they reach their destination country.
• Staying in touch with nurses on a regular basis to make sure they receive enough warning before anypart of their compliance ends.
• Accountable for communicating with nurses to talk them through the compliance process and task.
• Providing Candidates with excellent service by rapidly resolving problems.
• Carrying out monthly HCPC/NMC/ Checks.

Patna

 Handling all MIS Activities. Vendor Coordination and Process work till for Payment. NEW EB Connection Process for Non-EB Sites. Electrification of sites with EB power within target period. Handing over the sites, SEB work after completion of work to O&M team.

Patna

Handling the Corporate customer. Retention of existing corporate clients through prompt resolution of issues. Co-ordination with concerned departments and escalation of critical issues. Preparing Churn & Collection Reports. Preparing Power point Presentation for weekly & Monthly Review

Patna, Bihar, India

Handled all kinds of responsibilities/assignments of the Call Center including MIS reports. Shift supervision, Product training and handling to call center executives, Handling of escalation calls and queries both from Telecare and Distributor end. Registration, escalation, resolution and feedback ensuring Customer Satisfaction. Providing efficient Back.