Solution-oriented and logical Expert IT professional with approximately 6+ years of experience delivering extensive technical help to clients. Skilled in using analytical reasoning to determine what has to be done first, what causes technical problems, and how to fix them quickly. Have unrivaled verbal and nonverbal communication skills to effectively present novel concepts to a wide range of listeners.Core strengths include:- Proven project planning, coordination, and delivery abilities, as well as the ability to apply cost, time, and quality controls. - Raise Concerns Ticket for troubleshooting and resolution' Present weekly activity reports on issues that are closed and open.- Adept in requirements gathering and documentation methodologies. Areas of Expertise:- Network Administration- Firewall Administration- System Administration - Fiber Optic and LAN cable- Analog, Digital and VoIP - IP Phone- Wi-Fi (ExtremeCloud, Aerohive, Unifi, Cisco)- NVR & DVR CCTV (Unifi, Hikvision, Eagle Eye & Dahua)- Cloud (Azure & AWS)- Linux, Windows & macOS- RFID Door Access, Face Recognition, Temperature & Turnstyle
