Saulo Silva

Saulo Silva Email and Phone Number

Customer Success Manager @ Intelex Technologies ULC
State of Pernambuco, Brazil
Saulo Silva's Location
São Paulo, Brazil, Brazil
About Saulo Silva

Saulo Silva is a Customer Success Manager at Intelex Technologies ULC.

Saulo Silva's Current Company Details
Intelex Technologies ULC

Intelex Technologies Ulc

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Customer Success Manager
State of Pernambuco, Brazil
Website:
intelex.com
Employees:
467
Saulo Silva Work Experience Details
  • Intelex Technologies Ulc
    Customer Success Manager
    Intelex Technologies Ulc
    State Of Pernambuco, Brazil
  • Talkdesk
    Customer Success Manager - Na & Latam
    Talkdesk Jun 2023 - Present
    • Working with Talkdesk’s most valuable customers to understand their needs and help them succeed.• Manage client contract renewal and ensure retainment.• Assist in client onboarding and ongoing support while nurturing long-term partnerships.• Serve as clients' primary point of contact to achieve strategic business goals and objectives.• Ensure clients maximize investment by conducting quarterly business reviews (QBRs).• Understand customers' product use and how to leverage it with new features (upsell).• Identify and analyze gaps in the customer experience, and work cross-functionally with others to address them.• Provide customer feedback to Product team to ensure product enhancements and prioritization on the roadmap.
  • Gympass
    Customer Success Manager
    Gympass Jul 2022 - Jan 2023
  • Cloudwalk, Inc.
    Customer Support Analyst
    Cloudwalk, Inc. Dec 2020 - Nov 2021
  • Liv Up
    Operations Manager
    Liv Up Aug 2019 - Sep 2020
  • Los Perros Pet Ltda
    Co-Owner
    Los Perros Pet Ltda Apr 2017 - Jan 2019
  • Kimberly-Clark
    Sales Intern
    Kimberly-Clark Jan 2016 - Dec 2016
  • M. Dias Branco
    Logistics Intern
    M. Dias Branco Jan 2015 - Dec 2015
  • Fcap Jr. Consultoria
    Sales Consultant
    Fcap Jr. Consultoria May 2014 - Nov 2014

Saulo Silva Education Details

Frequently Asked Questions about Saulo Silva

What company does Saulo Silva work for?

Saulo Silva works for Intelex Technologies Ulc

What is Saulo Silva's role at the current company?

Saulo Silva's current role is Customer Success Manager.

What schools did Saulo Silva attend?

Saulo Silva attended Universidade De Pernambuco.

Who are Saulo Silva's colleagues?

Saulo Silva's colleagues are Sumaiya Begum, Paulo Eduardo Martin, Michael Enriquez, Donya Hamzeian, Kevin Wongsosaputro, Conor Doyle, Stephany Emidio.

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    1 +151348XXXXX

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