I help organizations deliver better and personalized Customer Experiences using industry-leading Cloud CX platforms, particularly with Salesforce, leveraging data and digital technology at the core. Have been lucky to work across varied roles when delivering these: analyst, solution architect and delivery manager working alongside great teams, always focused around providing right fit technology solutions. Truly believe that we are lucky to be around in the times, where the digital technology landscape is powerful and can positively impact human lives. And as we strive for these, we need to continue to hold our human: ethical/moral grounds high, so as to realize what is really the true becoming of science/technology. At CRMIT, a company focused on delivering CX Management Solutions using Salesforce as a platform, I presently head the Decision Science practice. The focus is on helping Customers realize CX goals through simple, effective and commercially viable Solutions powered by data and the best in technology.With Personal work and Org goals, I like many of you, constantly strive to maintain work-life balance and do justice to my near and dear ones, who have contributed so very significantly to the many successes and learnings I have had over the years. Am an avid movie and tennis buff.Thank you.