Saurabh Kumar Email & Phone Number

Chennai, TN, IN

Bengaluru, Karnataka, India

Mumbai, Maharashtra, India

• In - charge of Beluga The Bar, OKO and Baluchi for 03 outlets ( Bar, Pan - Asian, Pan - Indian )
• Managing a team of 23 members.
• Assist Food and Beverage Manager for Prepare yearly FnB Budget.
• Prepares yearly FnB promotion calendar.
• Supports ISO team leaders to maintain the standards. Achieving the FnB target by implementing strategies.
• Training the team on basics of F & B service, soft skills, guest satisfaction, up - selling and PnL.

Surat, Gujarat, India

• Oversee all aspects of the daily operation of the Hotel Room Service and Coffee Shop operations. Accountable for day to day operation of Outlets and its planning.
• Maintaining quality standards and fulfilling the needs of the guests as per the event order.
• Supervise all Room Service personnel.
• Respond to guest complaints in a timely manner.
• Work with other F & B managers and keep them informed of F & B issues as they arise.
• Organize all documentation for shift work on a daily basis including pre - shift reports, daily training topics, shift floor plan, requisitions for beverage, food and sundries and manage Staff on a daily basis through.

Hyderabad, Telangana, India

Ahmedabad, Gujarat, India

• Assisting the Banquet manager perations and by overseeing all the daily C & E maintaining. quality standards
• Greeting and welcoming the guests on events and show rounds of the property
• Attending the daily handover meetings with. Sales office to make sure any amendments or new additions.
• Attending the weekly meetings to discuss. over the issues and performance of the. departments
• Attending the HOD meeting in the absence of Banquet Manager in order to discuss over the week ahead of the business and reviewing over the budgets.
• Preparing and posting the final bills of the. clients at the end of events

Ahmedabad, Gujarat, India

• Menu Planning
• Team Management
• Inventory management
• Guest relations SOP for the restaurant
• Maintaining Guest History
• Roaster Management

Bengaluru, Karnataka, India

Goa, India

Hyderabad, Telangana, India

• Offer timely assistance to customers in order to ensure that their needs are met.
• Presenting menus, answering questions and. offering suggestions
• Responsible for bringing orders from the. kitchen to customers Responsible for keeping. beverages filled,
• following up with tables to see if their needs. are still met,
• To ensure that patrons receive their bills in a. timely manner and that all orders are properly listed and priced.
• Handling Guest Complaints