Saurabh Shinde Email & Phone Number

Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

• Troubleshooting and full ownership of any network fault until service restoration, through strong interlocks with Carriers / local PTT, Field Services, Global Network Support, Regional Planning and Implementation teams.• Management of Orange 10Gig,2.5Gig,1Gig links on Cisco ASR1K, ASR9K,7609, through ISIS, BGP protocol, Management of International Carrier peer links & Internet-Exchange.• Working on cases received from customer, analyzing query from customer answering in the best way possible, further relating cases to the expert team if necessary.• Notification and escalation procedure through process, to keep Orange Business Services network up, Internal & external Escalation to (CSC, CSM, NOC duty manager Higher management).• Tracking of weekly- daily check process, Data Link utilization report, Traffic Management Graphs and reports etc.• Replacement of Hardware cards on routers like SIP, SPA, RSP & generation & Tracking of RMA on Cisco/Juniper portal.Skills:Networking : IS-IS, RIP, OSPF, BGP,IPSEC, QOS, VLAN, VTP, STP, RSTP, MSTP, MPLS, HSRP, Ethernet and Metro EthernetProduct History : Cisco Router (ASR1K, ASR9K,7609, 7606,7200), Cisco Switches (3550, ME3400, 3750), Juniper Routers (MX series), Juniper Switches (EX3300, QFX5100) Huawei (Router-CX600), (Switches-CX200, CX400)Tools : Putty, HPOV, OCEANE, Clarity, TACACS, Syslog.LINUX OS : CentOS, RedHat

Mumbai, Maharashtra, India

Mumbai Area, India

Mumbai Area, India

• All over India technical support and Fault Management for the WAN connectivity including the troubleshooting of routing protocols like BGP, OSPF for DIA ,L3VPN, Broad net customers • Finding and analysis of root cause for fault and furnishing the same to customers.• Troubleshooting High Latency and Routing issues for internet customers.• Hands on experience on Cisco , Juniper , Huawei routers for data services with the knowledge of routing protocols like OSPF , BGP, and MPLS• Coordinating with RDN, OSP, and MEN Team to carryout for resolving various issues related to Switches & Routers

Mumbai Area, India

To train the newly joined in various aspect of computer hardware and software. To provide trainee with basic networking knowledge..To train them in installation of various windows server link Windows Server 2012 , Windows Server 2012 R2, Windows Server 2008 , Windows Server 2008 R2 and look after maintenance of a server.