Associate User Experience Lead
Dedicated and results-driven professional with a proven track record at Persistent Systems, where I have had the privilege of working with esteemed clients such as Charles Schwab, Mirion, and Operative, to understand their unique business challenges and deliver tailored solutions.Charles Schwab (Banking & Finance, Duration: 3 months)- Revamped the user experience for an enterprise identity management system.- Built a modern and scalable UI with further UX enhancements to… Show more Dedicated and results-driven professional with a proven track record at Persistent Systems, where I have had the privilege of working with esteemed clients such as Charles Schwab, Mirion, and Operative, to understand their unique business challenges and deliver tailored solutions.Charles Schwab (Banking & Finance, Duration: 3 months)- Revamped the user experience for an enterprise identity management system.- Built a modern and scalable UI with further UX enhancements to pptimize workflows and reduce time.- Discussions with the stakeholders to finalize the project's scope, plan and deliverables.- Conducted User interviews with product managers from different modules to understand their pain points.- User personas and Journey maps were created. Ideation around the problem statements and the new workflows.- Whiteboarding the new experience with the product stakeholders.- Detailed wireframing, clickable prototype, Iterations with the stakeholders.- Usability testing with the same set of participants to gather feedback.Mirion (Healthcare, Duration: 3 months)- The problem statement was to build a Data analytics and reporting platform to gain actionable insights from the data coming from radiation therapy devices for cancer treatment.- Created a Machine dashboard to check overall statuses of machines across sites.- Allowing user to understand bottleneck and provide information clearly through QA & treatment process in radiation therapy.Operative (Media, Duration: 1 Year 4 Months)-Enhancing the UX of a cloud based broadcast CRM platform.- Worked closely with product managers and developers to provide quality deliverables.- Created a new style guide and worked on building a design system in Figma as per the new branding guidelines. Variables & Tokens were used to make the components more accessible across the organization.- Neat, modern and simple UI update to three different products in the organization. Show less
