City Head -Saas Product
Current- As part of the leadership team, auditing, overlooking and implementation of all operations and business development initiatives for the organization and efficiently managing teammates as well as inventory.
- Expanded the business Navi Mumbai from 600 societies to 1000+ societies, 155lac flats.
- Lead the high-performance teams consisting of 40 Key Account Managers, 5 Senior Account Managers for effectively managing business development and process operations.
- Strategized critical plans based on extensive analysis of service operation loopholes to manage the P/L of the business.
- Formulated strategies and achieved 9+ CSAT score for consecutive 10 months.
- Recognized as Best City for March 2021.