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Saurabh Sundariyal is listed as Manager - Implementation #ChannelPartners #Onboarding #CustomerSuccess #SaaS @ Birdeye | Certified Customer Success Specialist | SaaS Onboarding | Product Implementation at Birdeye, a company with 405 employees, based in Gurgaon, Haryana, India. AeroLeads shows a matched LinkedIn profile for Saurabh Sundariyal.
Saurabh Sundariyal previously worked as Manager - Channel Implementation at Birdeye and Team Lead - Customer Success at Birdeye. Saurabh Sundariyal holds Mba, Operations Management And Supervision, B from Sikkim Manipal University, Gangtok.
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I am a driven and results-oriented professional with over 12 years of experience. Currently, I hold the position of Manager - Channel Implementation at BirdEye Inc., where I lead a team of Implementation Specialists and oversee their performance to achieve strategic goals.My expertise lies in achieving targets in terms of client onboarding, product adoption, upsells, and renewal rates to drive revenue growth and minimize churn. With a proven track record of delivering exceptional results, I have consistently exceeded expectations and surpassed revenue goals.As a natural leader, I am passionate about building high-performing teams and fostering a culture of continuous improvement. I have a strong ability to identify and develop talent, and my team members have achieved significant growth and success under my guidance.In addition to my people management skills, I am highly skilled in process improvement and optimizing operational performance. I have a keen eye for identifying inefficiencies and implementing solutions to streamline processes and increase efficiency.I am a firm believer in the power of collaboration and teamwork. I thrive in dynamic and fast-paced environments, and I am always seeking new challenges and opportunities to learn and grow.If you are looking for a dedicated and results-driven professional to lead your onboarding/implementation team and drive business growth, I would welcome the opportunity to explore.
Listed skills include Leadership, Stakeholder Management, Client Counseling, Salesforce.Com, and 24 others.
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A career timeline built from the work history available for this profile.
Gurugram, Haryana, India
- Identify, track, manage and mitigate any project risks, assumptions, issues and dependencies- Manage the entire onboarding process for new Birdeye customers and channel partners, beginning to end – from sales handover to configuration to training, ensuring customers rollout the platform as quickly as possible.- Deliver confident product training sessions.
Gurugram
- Onboard, manage and grow our channel client base focusing on continuous engagement, upsells and renewals.- Use a combination of tools to help get new Birdeye users started, learn about their business and customer experience needs, and ensure that they know how to use Birdeye to their maximum benefit.- Craft communication and education tailored to each.
Bengaluru, Karnataka, India
- Managing the transition of newly acquired business to Fidelity Investments from prior vendor(s).- Preparing project documentation(s) shared with stakeholders.- Establish and maintain effective relationships with business partners.- Actively partner with internal business partner and clients to address critical issues and resolve major problems..
Noida Area, India
- Interact with other departments on various projects including new programs, products and technology.- Support knowledge management transfer within the department through training and quality sessions.- Perform quality assurance audits for 47 F.T.Es followed by constructive feedback and coaching.- Trained on Defined Contributions, Defined Benefits and.
Gurgaon, India
Inbound customer care services for Amazon.com (U.S. retail)
Other employees you can reach at birdeye.com. View company contacts for 405 employees →
Megha Unnikrishnan
Colleague at Birdeye
Delhi, India, India
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GH
G Hernandez
Colleague at Birdeye
Garland, Texas, United States, United States
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PS
Pragya S.
Colleague at Birdeye
India, India
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HJ
Himanshu Jadon
Colleague at Birdeye
Gurgaon, Haryana, India, India
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SG
Sarthak Gupta
Colleague at Birdeye
Alwar, Rajasthan, India, India
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AT
Anshu Traveller
Colleague at Birdeye
Uttar Pradesh, India, India
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LF
Lola Fitz
Colleague at Birdeye
Denver, Colorado, United States, United States
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EL
Ellen Lalremruati
Colleague at Birdeye
Gurugram, Haryana, India, India
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JG
Jack Gehegan
Colleague at Birdeye
San Diego, California, United States, United States
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AC
April Carlisle
Colleague at Birdeye
Cheyenne, Wyoming, United States, United States
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Quick answers generated from the profile data available on this page.
Saurabh Sundariyal works for Birdeye.
Saurabh Sundariyal is listed as Manager - Implementation #ChannelPartners #Onboarding #CustomerSuccess #SaaS @ Birdeye | Certified Customer Success Specialist | SaaS Onboarding | Product Implementation at Birdeye.
Saurabh Sundariyal is based in Gurgaon, Haryana, India while working with Birdeye.
Saurabh Sundariyal has worked for Birdeye, Fidelity Investments, Aon, and Ibm Daksh.
Saurabh Sundariyal's colleagues at Birdeye include Megha Unnikrishnan, G Hernandez, Pragya S., Himanshu Jadon, and Sarthak Gupta.
You can use AeroLeads to view verified contact signals for Saurabh Sundariyal at Birdeye, including work email, phone, and LinkedIn data when available.
Saurabh Sundariyal holds Mba, Operations Management And Supervision, B from Sikkim Manipal University, Gangtok.
Saurabh Sundariyal is listed with skills including Leadership, Stakeholder Management, Client Counseling, Salesforce.Com, Defined Contribution, Us Healthcare, Business Development, and Business Analysis.
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