Saurabh Gupta Email & Phone Number

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

Client's cost of operation & I.T. assessment for ROI improvementSaaS, Network Security, printer solution, digital transformation & software project implementationClient advisory sessions & customer service for enterprise accountsOutperformed sales targets, achieving an exceptional 102% in Q4 of 2021, and consistently maintained strong performance, securing 193% in 2022 and 97% until Q3 of 2023. I also built a $550,000 book of accounts for Canon's new software line.Recognized with the prestigious Canon Achievement Award.Spearhead the B2B sales efforts for Canon Canada, focusing on cutting-edge office equipment products and software solutions. These comprehensive offerings are tailored to meet the specific needs of both our valued base and competitive accounts.Deliver compelling presentations to clients, offering in-depth Total Cost of Operation (TCO) and Return on Investment (ROI) analyses. Highlight the value proposition of Canon's software solutions, illustrating how they translate into substantial business benefits.Go beyond the sale by providing essential post-sales training and superior customer service to ensure clients extract maximum value from our products and software.Proactively engage in regular Account Performance Reviews to monitor and enhance the experience for our clients, aligning their evolving needs with our innovative solutions.Take a software-driven approach by conducting thorough research on target accounts, making strategic outbound calls, and leveraging data analytics to proactively identify new business opportunities.Collaborate closely with clients, serving as their dedicated point of contact for both pre and post-sales support within the assigned territory. Ensure a seamless transition from product selection to software integration and beyond.Streamline the sales process by meticulously completing all necessary documentation and coordinating the smooth delivery of our products and software solutions.

Langley, British Columbia, Canada

• Proactively identify and help customers who need help or have a problem, by asking open ended questions.• Going the Extra Mile for our customers and fellow team members• Sharing product knowledge with customers• Handling customer service inquiries and providing a positive customer experience• Ensuring the department is well stocked and presented• Assisting customers with providing proper customer service and products information and up-sale thehigh-end product.• Cross-selling products by understanding the needs and demands of customer.

Kolkata, West Bengal, India

• Managed direct sales, marketing, and business development functions with the responsibility to increase the overall revenue of the organization by leading a team of 12 employees.• Instrumental in launching a new industrial chemical product and responsible for its implementation, penetration, and positioning. • Developed a product launch and marketing strategy based on market research and data analytics. This included several marketing campaigns like conducting several exhibitions, publishing magazines, and events for Product launch and print media advertisement, classifieds, and other sales promotional activities to promote the brand.• Acquired and managed more than 12 top key Accounts which contributed 70% of the organization’s revenue and 45 mid-size accounts and developed firm business relationships. • Developed Customer Relationship with a focus on pre-sales, sales and after-sales services• Focused on achievement-driven work for growth, profitability, and operational efficiency that was targeted for the year • Analysed the current sales figures along with future forecast with the help of proper planning and roadmap to achieve it. • Achieved more than $5 Million CAD revenue in annual sales for the first financial year of the company (2018-2019)

Kolkata Area, India

• Strategized sales and marketing operations for existing and new lines of businesses by understanding the needs and demands of the market segment both at the micro and macro level. • Developed market research team and spearhead the process right from market segmentation, target marketing, developing questionnaire, sample collection to analyzing the data and developing strategies accordingly.• Developed a line of products and launched them into the different markets as per the demographic, social and economic nature of the market. • Established different sales departments like retail division, B2B sales team, and new business development department with a team of employees. • Managed relationships with decision-makers of modern trade outlets, distributors, retailers, and the competitive landscape.• Enhanced performance of Sales Team by training, motivating and fixing their targets. • Implementation of efficient supply chain strategy to create sustainable partner ROI (Return on Investment) models. • Delivered and managed all key verticals like production, logistics, purchase, etc under P&L (Profit and Loss) metrics. • Planned Budget for marketing activities.

New Delhi Area, India

Spearheaded the dynamic promotion and sales of an array of financial products, including general insurance, life insurance, credit cards, mutual funds, personal loans, and consumer finances. These services were strategically offered to Reliance Retail's walk-in customers.Orchestrated the seamless management of a 24-member team of Relationship Advisors, each strategically deployed across various retail stores to effectively engage and convert walk-in customers.Diligently monitored daily sales reports while conducting an in-depth analysis of pipelines and databases to identify opportunities for growth and refinement.Commenced the role by overseeing operations spanning an entire city, encompassing four stores and three executives. Over time, earned the responsibility of overseeing statewide operations for an extensive network of 24 stores.Galvanised a dedicated team of Insurance Sales Officers, Senior Sales Officers, and Tele-Callers, offering mentorship and guidance that led to substantial increases in their sales performance. This was achieved through the development of refined sales processes, with a strong focus on precision in documentation and operational procedures.Pioneered the creation and maintenance of an intricate Management Information System (MIS), yielding invaluable reports for tracking customers' future needs and ensuring post-sales services were expertly provided.Recognized for outstanding performance with a Certificate of Appreciation, as I not only met but significantly exceeded the challenging sales target of $20,000 per month, overachieving an impressive $5,000 in monthly revenue. This remarkable accomplishment underscores my exceptional sales expertise and leadership.

Pune Area, India

• Advised clients with the best possible insurance package • analyzed customer needs through financial health check-up• Generated new business through customer calling, seeking appointments and presentations on products• Awarded with a certificate of recognition for generating highest revenue in Maharashtra. (Target: $10k CAD/month.)

Pgdbm, Marketing/Marketing Management, General, 1St Class

Master Of Business Administration - Mba, Marketing, 1St Class

Bachelor Of Business Administration - Bba, Management, 1St Class

Senior Secondary Examination, Science (Pcb), Higher 2Nd Class

Secondary School Examination, General, Higher 2Nd Class