Saurav Kumar

Saurav Kumar Email and Phone Number

Support Engineer at Aptean | Technical support | SaaS | ERP @ Aptean
alpharetta, georgia, united states
Saurav Kumar's Location
Bengaluru, Karnataka, India, India
Saurav Kumar's Contact Details

Saurav Kumar work email

Saurav Kumar personal email

n/a
About Saurav Kumar

Working as a Technical Support Engineer for Apprise Product Line. Experienced ERP support specialist with two years of hands-on expertise delivering exceptional customer service for ERP systems. Proficient in troubleshooting, resolving technical issues, and guiding clients through system functionalities. Strong communication skills, problem-solving abilities, and a commitment to ensuring customer satisfaction.

Saurav Kumar's Current Company Details
Aptean

Aptean

View
Support Engineer at Aptean | Technical support | SaaS | ERP
alpharetta, georgia, united states
Website:
aptean.com
Employees:
1642
Saurav Kumar Work Experience Details
  • Aptean
    Customer Support Engineer
    Aptean Aug 2024 - Present
    Bengaluru, Karnataka, India
    View
  • Aptean
    Customer Support Analyst
    Aptean Aug 2022 - Jul 2024
    Bengaluru, Karnataka, India
    • Offering frontline support to SaaS clients in the US and EMEA regions by addressing inquiries and resolving ERP system issues.• Troubleshoot and offer technical workaround solutions for product and server-level issues. Assist clients with various ERP modules.• Handling multiple customer escalations.• Collaborating with cross-functional teams (Development, SRE, EDI, Services) to seamlessly implement system upgrades, enhancements, and data fixes, minimizing operational… Show more • Offering frontline support to SaaS clients in the US and EMEA regions by addressing inquiries and resolving ERP system issues.• Troubleshoot and offer technical workaround solutions for product and server-level issues. Assist clients with various ERP modules.• Handling multiple customer escalations.• Collaborating with cross-functional teams (Development, SRE, EDI, Services) to seamlessly implement system upgrades, enhancements, and data fixes, minimizing operational disruptions.• Crafting knowledge-based articles on issue resolution for future use. Show less
    View

Saurav Kumar Education Details

Frequently Asked Questions about Saurav Kumar

What company does Saurav Kumar work for?

Saurav Kumar works for Aptean

What is Saurav Kumar's role at the current company?

Saurav Kumar's current role is Support Engineer at Aptean | Technical support | SaaS | ERP.

What is Saurav Kumar's email address?

Saurav Kumar's email address is sa****@****ean.com

What schools did Saurav Kumar attend?

Saurav Kumar attended Presidency University Bangalore.

Who are Saurav Kumar's colleagues?

Saurav Kumar's colleagues are Cristian Saavedra, Manoj Kumar K, William Shi, Xiao Liang, Hl Bailey, Ca Sathish K V, Henk Heus, Ph.d..

Not the Saurav Kumar you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.