• Able to multi task between sales floor, fitting room and cash register • Handled garment caring clothes• organized the store to guarantee that it looks attractive for customers.• Informed customers about H&M as a brand and their clothing, including upcoming campaigns and sales activities• Gave advice to customers about what clothing would be suitable for the person. Administration Work:• Open/close the register, calculating hourly/ daily sales and safe count at the end of the night.• Received and Organized shipments weekly. • Worked on promotion and marketing for the company: Increasing employee engagement.

•Helped with creating ideas to improve the business relating to the company’s website and social media accounts using InDesgin and Photoshop•Scheduled meetings for the employees and visitors•Processed orders and communicated with customers•Attended weekly meetings to discuss the production concerns and improvements within the departments. •Organized checks/orders for the company’s benefit.

•Improved customer experience by providing friendly customer service•Reduced customer wait times by serving food and beverages in a timely manner•Increased quality of products by paying close attention to detail and reporting problems to management •Increased productivity by being trained in serving, kitchen prep and cashier duties •Accountable for cleaning and closing duties at the end of the night•Assisted management with training and educating new staff