• Inspire and guide a team to consistently provide the Starbucks Experience while fostering a culture of collaboration and accountability.• Recruit, train, and develop partners to achieve their personal and professional potential, ensuring alignment with company standards and values.• Oversee daily operations, including inventory management, quality assurance, and store maintenance, ensuring compliance with Starbucks policies and procedures.• Create an inviting store atmosphere, maintaining high standards of service and quality that keep customers coming back.• Achieve financial targets by managing budgets, analyzing sales trends, and driving profitability through strategic planning and execution.• Actively participate in community events and initiatives to build relationships and represent Starbucks’ commitment to local communities.

Manage Sales, Creation, and Maintenance of client accounts both in the consumer and business branches of the company. This included account types such as Wireless, Internet, Home Services and more. Overseeing day-to-day store operations to ensure smooth and efficient functioning, Schedule and coordinate shifts for employees, ensuring optimal staffing levels, Coach and mentor team members, fostering a culture of continuous improvement and accountability, Drive sales performance and customer satisfaction (CSAT) through effective leadership and strategic planning, Implement and monitor store policies and procedures, maintaining high standards of quality and compliance.

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