Devise effective plans with a keen focus on facilitating shipment of necessary materials andsupplies in support of several organizations/personnel deployed at numerous locations. Utilizeintegrated logistics system aimed at tracking and processing all materials and transactions,identifying and mitigating routine issues, preparing consignment documents, and drafting reportsfor senior leadership. Oversee the proper management of weapons in the secure areas, schedulingand performing preventative and maintenance on all equipment, detecting and isolatingdiscrepancies, and ensuring preservation and availability of equipment and supplies for specialevents and other training activities. Provide efficient support in the development andaccountability of the supply staff, offering guidance in the supply planning and inventorymanagement and attaining optimal readiness/results.Highlights: Built a harassment free workplace culture and fostered an environment of dignity andrespect for all personnel by implementing and employing SHARP, EO, and EEO programs. Transported valuable material valued at over $200,000+ within first six months and ensuredmaximum operational readiness, accountability, and management of organizational andinstallation property and equipment.

Coordinated and executed all strategic operations, determining and managing facilities’ requirements and delivering basic life support services to organization/personnel. Drafted and followed maintenance schedules and maintained all equipment according to set standards in collaboration with area support group. Encouraged open lines of communication within the section to deconflict responsibilities and priorities and facilitate safe movement of personnel as well as supplies on and off base. Provided resourceful assistance to senior leadership on all operations and training matters, preparing staff members for the short notice deployments to contingency areas and enabling them to conduct and manage a wide range of tasks. Highlights: Formulated and employed proactive off post driving SOPs, delegating tasks and responsibilities to drivers, reducing risks associated with staff movements, and enhancing overall safety of the personnel and equipment. Enhanced fitness, morale, and wellbeing of personnel through the execution of group physical training exercises during COVID-19 pandemic.

Advised senior leaders in a variety of public affairs decisions, providing media training and ensuring clear and compelling communications. Liaised closely with the domestic and foreign media and kept the American people and members of the Army informed and confident in new policies, initiatives, and developments. Developed and executed communication plans that collectively set the narrative for the Army and delineated operational readiness to conduct operations in peacetime and conflict. Highlights: Revamped the unit public affairs program from scratch, facilitating informed perceptions about military operations, countering misinformation and disinformation, and achieving all strategic objectives. Created and managed two social media accounts for the organization and helped build the trust and confidence of the American public and deter adversaries at home and abroad.

Leveraged expertise in the field and established a high-quality work environment that significantly generated maximum customer retention. Incorporated business initiatives into key deliverables by organizing the store’s operational requirements and retaining food safety, product preparation, and cleanliness standards and assured effective delivery of required outcomes. Prepared work schedules, assigned specific duties to employees, and provided consumer assistance when needed. Directed sales floor activities, resolving store level problems and generating excellence in customer service. Updated and maintained all financial records including, sales, banking, payroll, and expenditure reports, and accordingly made sound decisions to control expenditure and improve cost-effectiveness. Highlights: Led the recruitment, training, and development procedures for the new and existing staff members and fostered/sustained high performing teams. Promoted the standard and overall visual appearance of the store and successfully passed the very first store inspection.

Delivered effective guidelines to staff members in preparing and serving coffee and tea beverages according to set standards. Provided legendary customer service to all customers by acting with a customer-comes-first attitude and developing rapport with them. Trained and mentored new staff members about the equipment, drink and food preparation, store culture, daily tasks, and customer service best practices. Displayed professionalism and a calm demeanor during periods of high volume or unusual events to keep the store operating to standards and to set a positive example for the shift team. Reconciled cash register drawers at the end of the shift, maintaining inventories and usage reports, balancing cash drawers, and making deposits. Highlights: Built and organized a new inventory that helped minimize waste and prevented the store to run out of product stock throughout the business days.