Project manager for our global financial wellness educational solutionGlobal Benefits Consultant for multi-national firms under the workplace consulting benefits unit

- Manage a clientele population of 325,000+ with $1.3 million in fees per month.- Spearhead projects end-to-end through translating client objectives into benefit plan requirements, evaluating the impact, and holding ongoing status meetings with the client.- Facilitate weekly internal status calls to collaborate on projects with a 12-member global cross functional team.- Support 7 client contacts, including senior leadership, as the main point of contact for over 200 client inquiries, deliverables, and project requests per month.- Consult clients on pending and final legislation regarding health benefits.- Build and grow client relationships by presenting solutions to clients which meet their business objectives and delivering high quality work on time and within budget.SUMMARY OF EXPERIENCE Organized and delivered over 100 training sessions regarding updates to requirements ranging from site functionality, new enhancements, and new product offerings. Prepared and conducted over 25 formal client presentations. Constructed over 15 test plans and managed testing the changes implemented to client sites. Verified client invoices by administering over 18 billing reconciliations. Advanced knowledge with Microsoft Outlook, Word, Excel and PowerPoint

- Supported the Client Manager in ownership of ongoing benefits delivery.- Proactively identified requirement gaps and resolved system issues.

Taught, coached, advised, encouraged and mentored students to think critically to solve their problems

- Planned 10 community-wide academic events with over 40 residents in attendance per event- Motivated over 150 residents to improve academically by tutoring them with difficult classes

- Analyzed 93 labor schedules and assessed the adequacy of the managerial supervision with pivot tables; resulting in improved management coverage during peak revenue periods- Prepared graphs and other presentation materials for the board and senior management- Used Excel to reconcile numerous general ledger accounts for the annual audit

- Assisted veterinarians during examinations by performing routine health procedures- Facilitated discussions with patients’ owners about their concerns for their pets - Performed custodial duties to maintain the hospital