Savan Patel Email & Phone Number

An innovative and enthusiastic graduate with a Master of Information Systems from the University of Southern Queensland actively seeking the position of Service Desk / Business Analyst in ICT organization where I can utilize my skills with a key focus on providing best possible support by gathering requirements with having knowledge of latest tools for project management including JIRA, Confluence and Service-Now. I am specialized in identifying the potential impact and threat involved within critical incidents by triaging issue and provided business solutions by building a professional relationship with applying strong communication skills across different areas of business.