Software Qa Automation Engineer
Current- Increased client satisfaction by 30% through proactive debugging and tailored testing for 50+ events, which reduced system downtime and allowed for seamless software execution- Reduced post-launch support tickets by 24% by identifying and resolving critical issues pre-launch, improving overall product stability- Developed and executed comprehensive test plans that resulted in 20% higher test coverage, minimizing defects and improving product reliability across functional and user acceptance tests- Consistently delivered 100% uptime during live events by implementing meticulous quality control measures, meeting specific client requirements and preventing disruptions