­Savio ­Varghese

­Savio ­Varghese Email and Phone Number

Head - Enterprise Technology at M&G Global Services @ M&G Global Services Private Limited
­Savio ­Varghese's Location
Mumbai, Maharashtra, India, India
­Savio ­Varghese's Contact Details

­Savio ­Varghese work email

­Savio ­Varghese personal email

n/a
About ­Savio ­Varghese

Savio is an experienced technology professional, leading the India technology team of the delivery centre of a large UK based financial services company. Professional qualifications and vast experience in technology, Operations & Leadership roles in a multi-cultural, matrix reporting structure. Hands on experience in all aspects of technology operations, service delivery and management, regulatory compliance and governance, partnering with technology senior management and exec committees, business heads to formulate technology strategy; and report and optimize technology TCO, value delivery performance. Responsibility includes People, Commercial, Strategy, Risk Management, Governance and Stakeholder relations. Have been involved in setup of new offices. Initiated and implemented several change / transformation projects. Result-oriented, positive outlook, strong moral and work ethics.

­Savio ­Varghese's Current Company Details
M&G Global Services Private Limited

M&G Global Services Private Limited

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Head - Enterprise Technology at M&G Global Services
­Savio ­Varghese Work Experience Details
  • M&G Global Services Private Limited
    Senior Manager Information Technology Operations
    M&G Global Services Private Limited Apr 2012 - Present
    Mumbai Area, India
    Service Management: Supervising the IT services team to support the company’s IT infrastructure. Conducting risk assessment and undertaking mitigation plans to sustain the overall technology operations and timely problem resolution activities. Overseeing the key infrastructure upgrades, modifications & deployments of existing systems in consultation with other PGDS UK areas and along with IT Service Management & Service Delivery as per ITIL V3.0 standard. Reviewing service variations to existing service levels (SLA’s) & ensuring they are appropriate to business needs and PGDS’s ability to deliver against themMonitoring all IT systems and related instruments to ensure the smooth functioning of project activities and establishing work priorities to ensure the meeting of project deadlines by handling local and UK facing IT project deliveries.Operations Management: Efficiently managing BAU operations (IT service desk, on-site support, incident cum problem management, user access administration & ORM toolset administration) and overall business operations and expenses in accordance with allotted budget. Maintaining accurate documentation for operational procedures while working in compliance with firm’s policies. Leading the installation, configuration, testing hardware / software, upgrades, system & application preventive maintenance tasks on regular basis.System Administration: Accountable for designing, organizing, modifying & supporting company's computer and telecom systems along with examining networks to ensure security & sustain optimum system availability
  • M&G Plc
    Senior Technology Manager
    M&G Plc Aug 2008 - Present
    Mumbai, Maharashtra, India
  • Prudential Global Services Ltd.
    It Business Relationhip Manager
    Prudential Global Services Ltd. Aug 2008 - Mar 2012
    Mumbai Area, India
  • Tata Communications
    Service Manager
    Tata Communications Mar 2008 - Aug 2008
    Service Mgr. Global Enterprise Solutions. Post sales tech support, service management and service improvement initiatives for enterprise telecom products (ILL, VPN etc..)
  • C&W
    Lead Eccs
    C&W Mar 2005 - Mar 2008
    Pune
    Responsible for day to day IT operations for a BPO client. Managing a team of infrastructure professionals to manage the data centre, service desk and OSS areas.Vendor management etc.
  • Reliance Infocomm
    Bss Analyst
    Reliance Infocomm May 2003 - 2005
    Dakc, Navi Mumbai
    Was part of the internal business support services team at Reliance Infocomm. Later on moved onto MACD operations for reliance mobile users and Lotus Notes support for internal users.
  • Aditya Birla Minacs
    Technical Support Analyst
    Aditya Birla Minacs Jul 2001 - 2003
    Mumbai Area, India

­Savio ­Varghese Skills

It Operations Service Delivery Data Center Team Management Vendor Management Management It Service Management Service Management Telecommunications Infrastructure Outsourcing Pre Sales Itil Virtualization Solution Architecture Vpn Enterprise Software Technical Support Transition Management It Strategy Windows Server Managed Services It Management Sla Incident Management Disaster Recovery Project Delivery Change Management Business Analysis People Management Business Relationship Management Information Technology

­Savio ­Varghese Education Details

  • R.J College
    R.J College
    Physics
  • St. Joseph'S High School
    St. Joseph'S High School
    S.S.C

Frequently Asked Questions about ­Savio ­Varghese

What company does ­Savio ­Varghese work for?

­Savio ­Varghese works for M&g Global Services Private Limited

What is ­Savio ­Varghese's role at the current company?

­Savio ­Varghese's current role is Head - Enterprise Technology at M&G Global Services.

What is ­Savio ­Varghese's email address?

­Savio ­Varghese's email address is sa****@****l.co.uk

What schools did ­Savio ­Varghese attend?

­Savio ­Varghese attended R.j College, St. Joseph's High School.

What are some of ­Savio ­Varghese's interests?

­Savio ­Varghese has interest in Children, Economic Empowerment, Civil Rights And Social Action, Environment, Education, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Health.

What skills is ­Savio ­Varghese known for?

­Savio ­Varghese has skills like It Operations, Service Delivery, Data Center, Team Management, Vendor Management, Management, It Service Management, Service Management, Telecommunications, Infrastructure, Outsourcing, Pre Sales.

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