Responsible for the Global MBA Program in Impact Entrepreneurship in 18 African Countries while also managing over 29 University Alliance Members in over 26 countries in Africa.

During my LL.M In Sustainable Development internship at the Good Lobby in Belgium, I supported the research and communication team with coordinating and managing several European advocacy communities including database of pro-bono lawyers, academia, civil societies, and other like-minded organizations. My role also involved performing various administrative tasks and ad hoc research activities, such as assisting the communications and community manager with communication materials to engage the online communities. Additionally, I provided research support to the legal pro-bono manager, conducting comparative desktop legal analyses on a range of issues, identifying legal and policy issues, researching relevant precedents, and proposing appropriate solutions. This experience allowed me to develop strong skills in community management, data handling, and legal research.

During my tenure at the Secretariat of Economic Justice Network, funded by the Commonwealth Organization and based in Cape Town, I played a pivotal role in research design and development, managing capacity and relationships with partners such as NGOs, labor unions, student unions, government representatives, and the council of churches. I ensured continuous data and information management across all seven national branches in Southern Africa, coordinated projects, and oversaw proposal writing, budget reporting, grant management, and stakeholder documentation preparation. As the focal point for administrative coordination, I liaised with various organizational units to initiate requests, obtain clearances, and process administrative actions like recruitment, travel arrangements, and procurement. Additionally, I conducted compliance and data analyses on project delivery, drafted status reports, and identified shortfalls and budget overruns. My contributions to stakeholder and community management through traditional and digital media platforms, along with innovative community engagement initiatives, significantly enhanced the impact and reach of our projects.

Under the supervision of the Store & Branch Manager, I was responsible for the following: * Understanding complex problems and providing solutions in an agile manner and fast paste environment.* Created comprehensive and eye-catching marketing plans to secure increased sales revenue from mall customers* Led a sales team of 7 plus sales consultants and 1 operation consultant to achieve a 10% increase in sales revenue in two consecutive years. Grew the brand community online through content creation and social media engagement tools.* Growing individual accounts as well as helping others develop creative strategies to increase revenue.* Conducting monthly presentations and employee training sessions to ensure a thorough understanding of products, sales strategies, and accountability for goals and quotas.

* Acted as the key liaison point both internally and externally to ensure smooth induction of incoming international students' needs meets quality standards. (Visa processes, Airport transfers, accommodation, etc).* Managed an online community of previous and incoming international students, and proposed initiatives to grow the program's online presence in other university communities online.* Ensured the design and implementation of incoming international student projects. Ensuring the project delivers high value to students with a demonstrated return of investment to deliver high growth for the university's international exchange program.* Provided general office assistance; response to complex information requests and inquiries; reviews, logs, and routes incoming correspondence; sets up and maintains files/records; organizes meetings, workshops; handles routine administrative tasks, such as maintaining attendance records, assessing telephone billing, etc.* Coordinated international students pickups and settlements issues relating to study permits, accommodation, and all other student services.

Under the supervision of the Account Manager, I was responsible for the following:* Ensuring outstanding customer satisfaction by maintaining strong working relationships.* Guided and led team members to deliver products/services that meet or exceed the customer requirements.* Handling client issues throughout the implementation life cycle in a timely and accurate fashion.* Managed and trained sales personnel to ensure quality and consistency of service to customers.

During my internship under the supervision of the advocate in charge of the Research and Documentation Committee, I gained valuable experience in various administrative and analytical tasks. My responsibilities included daily administrative duties such as minute-taking, data analysis, and mailing using G Suite, Microsoft Office, and Excel. I also read and analyzed incoming reports and memos to determine their importance and planned their distribution across different departments. Additionally, I learned practical and effective methods of communication within a diverse organization, working with multinationals from various cultural backgrounds. This internship provided me with a solid foundation in administrative support, data management, and cross-cultural communication.