Desktop Support Engineer• Manage and upgrade IT equipment as required to ensure optimalperformance.• Maintain an accurate inventory of hardware and software assets.• Install, configure, and maintain computer hardware and peripherals.• Collaborate with vendors to resolve technical issues and manage serviceagreements.• Troubleshoot and resolve network connectivity and physical printer issues.• Provide recommendations for software and hardware upgrades.• Administer and maintain Active Directory Services (ADS) environments.• Implement and manage client policies for consistent IT operations.• Diagnose and resolve antivirus-related issues to ensure system security.Assistant – MIS Operations• Manage and update databases, ensuring the accuracy and relevance ofinformation.• Generate periodic reports based on collected data for management review.• Assist in maintaining and troubleshooting MIS systems, including softwareupdates and bug fixes.• Document procedures, guidelines, and best practices for efficient MISoperations.• Provide user support, including resolving queries, troubleshooting issues,and offering training.• Oversee the attendance management system, ensuring accurate recordingof employee attendance data.• Assist in Audit Procedure

Hardware Technician• Install, maintain, and troubleshoot computer hardware and peripherals.• Perform hardware upgrades and repairs as needed.• Provide technical support for hardware-related issues and ensure optimalperformance of IT equipment.Computer Operator• Accurately input and update data into databases and spreadsheets.• Verify and correct data entries to ensure data integrity.• Maintain confidentiality of sensitive information and ensure data accuracy.