Stephen Williamson Email & Phone Number

Hickory, Nc

Charlotte, North Carolina Area

Hickory/Lenoir, North Carolina Area

• Analyzed cardholders' transaction history in order to detect fraudulent activity on Credit and Debit Card accounts.• Communicated with cardholders to review and verify suspect transactions.• Maintained a database of fraudulent transaction details and communicated trends to supervisors using Microsoft Access.• Perpetuated the highest level of security for sensitive financial information utilizing token based encryption.

Charlotte, North Carolina Area

• Worked with a team of specialists to identify and prioritize housing needs resulting from natural disasters• Analyzed various property databases and conveyed availability to national Emergency Management Agencies • Reviewed comparable rental amounts in order to help facilitate various HUD programs

Fort Riley, Ks

• Utilized Office Software Suite to handle multiple aspects of company administration including:o Maintaining training and equipment records for over 100 assigned personnelo Creating, editing, and filing Executive Policy Memorandums and inter-office communicationso Construction/implementation of HR database cross linked with supply accountability records (Access)o Assisting Executive Officer with weekly multimedia readiness and staffing presentations o Handling of Out-of-Office Messaging and priority communications for Senior Executives• Planned implemented and managed company mail distribution in accordance with USPS/DOD guidelines• Consulted with assigned interpreters to take minutes and create reports of meetings with Foreign Dignitaries, Coalition Commanders, and Local Leaders showing a high level of respect for indigenous customs and citizens• Frequently selected over peers and seniors to complete difficult tasks, additional duties, and assignments • Trained diverse groups on the operation and maintenance of various automated systems ranging from sophisticated tactical equipment to standard personal computers• Received recognition for administrative efficiency as well as participation in over 150 combat operations

Multiple Locations

• Coordinated with Corporate inspectors to maintain prestigious Market Training Certification• Coached and reviewed performance of over 20 employees with lowest employee turnover by unit• Performed efficiency evaluations/consultations on 6 stores/General Managers, reporting findings directly to Senior Above Store Leaders• Provided critical feedback on procedures & implementations that directly influenced National Corporate Training Doctrine and Store-to-Store Culture Building Tactics and Techniques• Provided on-call technical and operational support for 15 units across multiple Brands

Multiple Locations

• Directed every aspect of store operation, maintenance, and performance• Accountable for $1 million annual budget, and $500,000 on-hand store inventory• Able to independently select, hire, train and discipline personnel in accordance with company policies • Established safety protocols around OSHA regulations resulting in 0 Employee’s Comp Claims filed• Compiled and presented Profit & Loss summaries and Cost of Sales reports to peers and executives monthly• Reported positive sales growth and over budget profits 18 out of 26 operational periods• Established and Organized store records, inventory control procedures, and vendor relations

Bachelor Of Arts (B.A.), Philosophy

Associate Of Science - As, Computer Programming

Certificate, Java, Back End Engineering