Sayan A Email & Phone Number

Toronto, Ontario, Canada

 Working collaboratively to coordinate and manage $900k+ worth of marketing contracts for well-known companies in order to efficiently process data and build meaningful relationships Excellent proficiency in using Microsoft Excel, Salesforce, and PowerBI daily to analyze large data sets, process reports, and execute financial requests with proven.

 Leveraging high knowledge of personal banking, lending, mortgage, line of credit and credit card products to assist customers in an extremely fast-paced contact center environment Applying critical thinking skills in conjunction with personal banking knowledge to present financial solutions to clients, whilst always maintaining a customer-focused.

Mississauga, Ontario, Canada

 Consistently overachieved scorecard sales targets and customer survey scores leading to outstanding performance on overall scorecard ranking at the contact center  Earned the position of being ranked within the top two best performing credit cards associate in 2021 within North America at BMO  Used knowledge of business processes in order to assist.

 Proven contributor to team success by overachieving monthly, quarterly, and yearly sales targets resulting in a progressive increase to direct store sales for two years in a row  Worked collaboratively to devise a strategic sales solution to exceed customer satisfaction surveys while providing professional knowledge-based services to clients.

 Organized successful delivery of furniture and appliances for approximately 25 customers per day Effectively mapped delivery routes, scheduled delivery dates and times, and coordinated with multiple delivery drivers on a daily basis  Administered incoming calls and emails while gaining valuable customer service skills

Bachelor Of Commerce - Bcom, Business Technology Management

Bachelor Of Computing, Computer Science