Sayed Abdullah Email & Phone Number

Fremont, Ca, Us

California, United States

Assists IT staff with various projects and day-to-day activities, while providing first level support for all end-userinquiries and issues.experience with desktop (Windows, macOS, & Linux), infrastructure, network, and software supportSupport experience with IPSec, SD-WAN, fiber, coaxial, and Cellular modem networks level 1 technical support tickets with service providersExcellent understanding of networking components and technologies, including routers, firewalls, switches, access points, TCP/IP, DNS, DHCP, ARP, OSI modelExperience with Active Directory, JAMF, SCCM, Azure and Windows server environmentsExperience in supporting Apple and Android mobile devices along with Intune MDMPowerShell and Python experience

Newark, California, United States

Google Suite AdministratorInstallation of Windows, Linux, and Mac SystemsUpgrade hardware and Software releasesInstallation: Microsoft 365, Server, Zoom, Oracle, OKTA, Adobe Suite, Cisco VPN, Cisco Telepresence Management Suite, Virtual Machines, Data Encryption, Slack, etcConfiguration enterprise desktop and user administrative tools including Active Directory, JAMF Casper Suite/JAMF Pro, Windows Server 2012/2016Troubleshooting hardware and software Windows, Linux, and Mac SystemsSupporting large meetings/Zoom webinars and managing them

Afghanistan

Managing Windows, Linux, or Mac systems.Upgrading, installing, and configuring application software and computer hardware.Troubleshooting and providing technical support to employeesEnsure security through access controls, backupsUpgrade systems with new releases and modelsG Suite, Add/ Remove, ensuring that all users had the correct permissions to access the applications and features they needed.Implemented group policies to enforce security best practicesGenerated reports on G Suite usage and activity, and presented reports to management to communicate G Suite usage and activity.Trained users on how to use G Suite applications.

Kabul Province, Afghanistan

Troubleshooting computer problems and Installing, and configuring software: This includes both commercial software and custom-developed software, MAC, Linux, Windows, Tablets, and Mobiles systems.Managing IT assets: such as computer hardware, software licenses, and network devices.Ask questions to properly diagnose the problem, Onsite / RemoteWalk customers through the recommended problem-solving stepsSet up or repair computer equipment and related devices ( Mac, Windows, Tablets, and Mobiles).Analyzing, troubleshooting, and evaluating technology issues tracking Assets (IT equipment)Train users to work with new computer hardware or softwareDocument changes, revisions, and problemsProvide other team members and managers with information

Kabul, Kabul Province, Afghanistan

Managing Windows, Linux, or Mac systems.Upgrading, installing, and configuring application software and computer hardware.Troubleshooting and providing technical support to employeesCalendar management: Oversaw personal and professional calendars for multiple executives, scheduling and coordinating appointments, meetings, and conferences.Visitor management: Greeted arriving visitors, determined the nature and purpose of the visit and directed individuals to appropriate destinations.Phone and email management: Answered a high volume of phone calls and email inquiries, responding promptly and professionally.Event planning: Handled translations, logistics, catering, agendas, and travel arrangements for meetings and events.Paperwork organization: Maintained appropriate filing of personal and professional paperwork and organized computer-based information.Works on IT projects, monitors IT systems for performance and security, maintains an inventory of IT assets, and stays up-to-date on new IT technologies.Installs and configures software and hardware troubleshoots problems with IT systems, provides technical support to users.

Kabul, Kabul Province, Afghanistan

Managed installation, Activation of Computers for Mac, Windows, Linux, servers, and software's Suits packages and Microsoft Office and required applicationsDiagnosed and troubleshot problems, repairing and restoring Computers and Networks to peak performance.Assembly / Disassembly of Computers, Laptops, Printers, routers, and network connections.Backup company data on a regular basis, successfully recovering critical information and Database maintenance using Linux commands.

Kabul, Kabul Province, Afghanistan

Experience in resolving software and hardware issues.Proven ability to troubleshoot and repair computers, printers, and other electronic devices.Excellent customer service skills and ability to communicate effectively with end users.Experienced in loading software, granting permissions, and configuring hardware.Proficient in office management tasks, including data entry, filing, and mail sorting.