 Create, assign job orders for dispatchers & monitor them. Handling all issues related to seaports ( delay delivering, delay payment for drivers, drivers issues. Follow up with dispatchers the updates in delivering through updated sheets at the E.O.D. Following up the updates of the pricing list ( adding , modifications ) in coordination with dispatchers / drivers. Support in finding new resources for trucks. Generate reports & update it for ( daily truck movements (… Show more  Create, assign job orders for dispatchers & monitor them. Handling all issues related to seaports ( delay delivering, delay payment for drivers, drivers issues. Follow up with dispatchers the updates in delivering through updated sheets at the E.O.D. Following up the updates of the pricing list ( adding , modifications ) in coordination with dispatchers / drivers. Support in finding new resources for trucks. Generate reports & update it for ( daily truck movements ( all / seaport ) , status of leased cars status of trucks ( no. kilometer ) , drivers list with no . of trips for each driver ). Show less

 Take inquiries and requests from customers and address their needs. Stay on top of accounts, making sure they’re receiving services that are within their budget and meeting their needs. Meet regularly with other members of the team to discuss progress and find new ways to improve business. Generate progress reports to give to clients and higher-ups within the organization. Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly.

 Managing day-to-day operations. Assisting with the implementation of new processes and procedures. Ordering supplies and maintaining inventory levels. Tracking and reporting on operation. Overseeing the operations team and assigning tasks.