Syed Rahman Email & Phone Number

12330 E Florence Ave. Santa Fe Springs , Ca 90670

QA/QC Tech as pharmaceutical tech

Greater Los Angeles Area

• Provided assistance in the implementation of project field and office quality programs and other quality related projects • Assisted in the preparation and to coordinate the implementation of the Project Quality Plan and Quality Control System.• Managed the implementation of an audit program on the compliance monitoring activities of the Project Quality Management System.• Performed desktop support and remote support to 2000 clients using the Remedy ticketing… Show more • Provided assistance in the implementation of project field and office quality programs and other quality related projects • Assisted in the preparation and to coordinate the implementation of the Project Quality Plan and Quality Control System.• Managed the implementation of an audit program on the compliance monitoring activities of the Project Quality Management System.• Performed desktop support and remote support to 2000 clients using the Remedy ticketing system.• Supported users with account logins, mapped network printers, network shares, and network printers for each location in the hospital, configured and supported Outlook and Office 2003.• Help customers in operation and maintenance of system and equipment. • Performed audits and initiated non-conformance and corrective action plans • Performed audits for Letters of Technical Direction (LOTDS) and Administrative Change Letter (ACLs) as assigned and prepares audit reports • Reviewed and monitored materials testing activities and the tests results as to ensure they are in compliance with the Specifications Requirements. • Deployed SCCM Client to 70,000 servers, computers, and mobile devices • Attend and participate in the weekly and bi-weekly/monthly coordination meeting and produce MoM • To coordinate with the Contractor and Supervision Consultant in the preparation of the monthly QA/QC Report. • To act as the QA Focal Point for the review and acceptance of the Certification Packages and Contractor's Hand Over data. • o act as Focal Point for the review of completeness of data and documentation on Hand Over to the Client, in accordance with Contract requirements.• Assisted training in quality topics Show less

Dallas, Tx

RF Test drive Technician for Ericsson, AT&T. projects in Texas, Oklahoma; travelled around the towers of different locations in{ Texas, OK }with good driving record (MVR ). Different troubleshoot for electronic equipments as needed, comprehended and followed testing procedures ( understanding of basic Radio Frequency principles technologies, LTE, IEEE 802.116 (Wi-Fi), GSM/CDMA , WCDMA(Wideband Code Division Multiple Access) and UMTS.

Santa Ana

• Tested equipment & installed customer provide software packages per client specifications. • Diagnosed customer software & hardware issues via telephone, PC & at deskside. Determined appropriate action & followed through to resolution. • Transferred data utilizing data migration software. • Retrieved saved data from customer's user network. • Processed new customer orders customizing configuration per client specifications. • Collected & maintained back up data for… Show more • Tested equipment & installed customer provide software packages per client specifications. • Diagnosed customer software & hardware issues via telephone, PC & at deskside. Determined appropriate action & followed through to resolution. • Transferred data utilizing data migration software. • Retrieved saved data from customer's user network. • Processed new customer orders customizing configuration per client specifications. • Collected & maintained back up data for various applications on servers daily. • Trained & assisted new technicians in company procedures, policies & repair.• Performed remote software & hardware troubleshooting via PC & telephone. Executed or advised appropriate action. • Mapped network drives to individual user profiles. • Managed work flow in both Clarify & Remedy tracking systems. • Set up & maintained user &/or computer names in Active Directory. • Troubleshoot & resolved problems remotely via Windows Communication software.• Act as liaison with customers on administrative and technical matters for projects. • Analyze and prepare reports on system problems trends and issues. • Perform quality assurance on final product, and work with customer engineers to assure that the product performs as planned. • Help in designing of basic technical programs for projects or modifying existing program. • Resolve issues relating to customer, personnel, and managers. Escalate issues to appropriate follow up testing and troubleshoot. • Perform work order management including hardware replacement, asset management, software installs, and configurations.• Configured Lexmark network laser printers and MFP printers for different locations in the hospital configured the network printers on the local print server. Show less

Santa Ana Ca 90527

Electronic & SSD manufacturing

Engineer'S Degree, Electrical, Computer Engineering

Activities and Societies: member IEEE.

Education record