Stephanie Barth Email & Phone Number

Lawrenceville, Ga, Us

Lawrenceville, Ga, Us

- Responsible for planning, leading and executing a successful project independently.. - Responsible for developing internal and external workflows along with associated training documents across multiple service lines with guidance from Subject Matter Experts and Manager of Implementation Processes. - Identifies, tracks and resolves project issues as they arise. Communicates risks and escalates issues to senior management when required. - Responsible for supporting multiple… Show more - Responsible for planning, leading and executing a successful project independently.. - Responsible for developing internal and external workflows along with associated training documents across multiple service lines with guidance from Subject Matter Experts and Manager of Implementation Processes. - Identifies, tracks and resolves project issues as they arise. Communicates risks and escalates issues to senior management when required. - Responsible for supporting multiple complex projects spanning multiple NAO service lines and delegating project tasks where appropriate to leverage expertise. - Serves as the day-to-day contact for the customer during the project. - Validates the first few invoice cycles are accurate, so that any customer issues regarding their invoice are addressed promptly. - Manages internal project teams as required to execute project work and meet customer’s expectations. - Develops and manages weekly status reports, meeting notes and action item logs. - Leads both internal and external team meetings to assist with open communications and reporting project progress. - Utilizes reporting tools to measure and communicate progress, quality and compliance to program. - Serves as a liaison with districts/division to ensure that proper resources are available along with troubleshooting operational issues that may arise. - Assists with the training of local field operations to implement and service customer’s project needs. - Responsible for the timely and successful implementation of complex projects. - Responsible for identifying, resolving and when necessary escalating any issues that may be impeding the success of the project. - Responsible for identifying and suggesting process improvements to increase team/operational efficiencies and reduce operational risks.- Responsible for providing superior TCS to Iron Mountain customers. - Responsible for the transition of the customer to customer account team. Show less

United States

- Maintaining proficiency with multiple systems including Citrix, Oracle, and Salesforce- Proficiency using Microsoft Office applications, especially Excel and Outlook- Use excellent time management and organization skills to meet daily deadlines and to facilitate projects- Present multiple data sets to clients and provide any recommendations necessary- Preparing for and mitigating status calls related to ongoing programs or specific projects for global clients- Preparing… Show more - Maintaining proficiency with multiple systems including Citrix, Oracle, and Salesforce- Proficiency using Microsoft Office applications, especially Excel and Outlook- Use excellent time management and organization skills to meet daily deadlines and to facilitate projects- Present multiple data sets to clients and provide any recommendations necessary- Preparing for and mitigating status calls related to ongoing programs or specific projects for global clients- Preparing for and participating in regular client business reviews that discuss yearly spend, service performance, and current holdings with Iron Mountain- Communicating with clients in a professional way on a regular basis in order maintain a close and trusted relationship- Provide account specific reports on a scheduled or ad-hoc basis as needed- Manage client and Iron Mountain internal projects- Coordinate with internal departments to drive client initiatives- Resolving account specific issues and following up as necessary- Protecting the security of our customer's assets and information through structured organization of work, and adherence to agreed processes and practices in both the physical and digital environments- Approve and adjust client specific billing documents to facilitate ease of payments- Maintain price files upon which the client's bills are based- Research billing disputes and post credits or debits as needed- Achievements: Decrease the amount of weekly discussed issue items by 80% for a national client- Achievements: Decrease amount of open AR for a large National Client by $500K through strategic problem solving and close collaboration with various teams both internal and external. Show less

Norcross

- Maintaining proficiency with multiple systems including Citrix, Oracle, and Salesforce- Proficiency using Microsoft Office applications, especially Excel and Outlook- Use excellent time management and organization skills to meet daily deadlines- Present multiple data sets in an easily-understandable way along with any recommendations necessary- Preparing for and mitigating status calls related to ongoing programs or specific projects- Preparing for and participating in… Show more - Maintaining proficiency with multiple systems including Citrix, Oracle, and Salesforce- Proficiency using Microsoft Office applications, especially Excel and Outlook- Use excellent time management and organization skills to meet daily deadlines- Present multiple data sets in an easily-understandable way along with any recommendations necessary- Preparing for and mitigating status calls related to ongoing programs or specific projects- Preparing for and participating in regular client business reviews that discuss yearly spend, service performance, and current holdings with Iron Mountain- Communicating with clients in a calm and professional way on a regular basis in order maintain a close and trusted relationship- Provide account specific reports on a scheduled or ad-hoc basis as needed- Manage client and Iron Mountain internal projects- Coordinate with internal departments to drive client initiatives- Resolving account specific issues and following up as necessary- Protecting the security of our customer's assets and information through structured organization of work, and adherence to agreed processes and practices in both the physical and digital environments- Approve and adjust client specific billing documents- Maintain price files upon which the client's bills are based- Research billing disputes and post credits or debits as needed- Achievements: Decrease the amount of weekly discussed issue items by 80% for a national client- Achievements: Decrease amount of open AR for a large National Client by $500K through strategic problem solving and close collaboration with various teams both internal and external. Show less

Norcross, Georgia

- Assist client with questions both service related and billing that they have regarding their accounts - Maintain contact with internal personnel in order to assist clients regarding their orders- Provide training for company’s web tool and new Portal system for clients- Trouble shoot with clients to determine a resolution to their issue- Process client requests quickly and efficiently to maintain client relationships- Assisting account managers and other internal personal… Show more - Assist client with questions both service related and billing that they have regarding their accounts - Maintain contact with internal personnel in order to assist clients regarding their orders- Provide training for company’s web tool and new Portal system for clients- Trouble shoot with clients to determine a resolution to their issue- Process client requests quickly and efficiently to maintain client relationships- Assisting account managers and other internal personal with solutions for clients- Practice expert communication skills to provide precise and accurate information to clients - Use excellent time management and organization skills to meet daily deadlines- Utilize multiple systems proficiently to complete tasks efficiently which include Citrix, Oracle, and Salesforce- Maintain a positive relationship with clients via timely communication- Achievement: Maintained a high productivity percentage on a consistent basis Show less

Buford

- Maintain the order of clients and any special needs that are required- Maintain a clean and safe environment for clients and personnel- Assist stylists with the maintenance of equipment and work area- Assist clientele with any questions they have in regards to services- Exercise good time management skills to complete all tasks in a timely fashion- Maintain a friendly and professional demeanor while interacting with clients and stylists

Athens, Georgia Area

- Assist in giving critical support to others in the event of acampus disaster- Educated in disaster preparedness and trained in basic disasterresponse skills

-1st semester: learn the basics of nuclear nonproliferationincluding NPT, dual use items, export controls, among others- 2nd semester: Assist CITS mentor through research andcomplete a 25+ page research paper under guidance of mentor- Assist in the running of the Export Control Academies ofSpring and Fall 2010- Provided research for Togzhan Kassenova’s paper entitledNuclear Energy Issues in ROK

Ba, International Affairs, Cum Laude

Activities and Societies: Sigma Iota Rho- International Affairs Honors society Air Force ROTC courses, American Government, Arms Control.

Ba, Japanese Lanaguage And Literature, Cum Laude

Activities and Societies: Sigma Iota Rho, C.E.R.T.