Susanne Beilmann Email & Phone Number

Chicago, Illinois, United States

Chicago, Illinois, United States

Chicago, Illinois, United States

-English to Spanish translation of the Goodwill Ambassador Toolkit, 17,000 + words -Spanish to English translation of Nansen Award Key Messages, 1,800 + words-Spanish to English translation of the 2019 Quantification of the Comprehensive Regional Protection and Solutions Framework (MIRPS), 171 pages-Spanish to English translation of the 2004-2018 Characterization of Internal Displacement in Honduras, 100 pages

Vancouver, British Columbia, Canada

Researched the use of the case method to teach core courses at the School of Public Policy and Global AffairsWrote a case study on the 2015 refugee crisis that was published on the UBC Open Case Studies page and utilized in undergraduate and graduate courses

Surrey, British Columbia

-Evaluated implementation and outcome of Diversity Policy in Recreation, Parks, and Culture department of one of British Columbia’s largest cities -Produced report on policy evaluation and related recommendations and presented to various stakeholders, including the General Manager-Held dozens of one-on-one interviews and focus groups with service patrons to inform the policy analysis and provide greater context -Supported promotion of Recreation, Parks, and Culture events on department’s website by writing promotional content and selecting adequate photographs

Vancouver, Canada Area

-Developed, implemented, and evaluated engagement strategies for all social media channels (Facebook, Twitter, and Instagram) for UNHCR in Central and South America, cultivating a community of over 300K followers-Drafted copy in Spanish and English to share content in regional and global channels-Collaborated with global UNHCR social media team and other UN agencies to successfully promote Latin America content with new audiences-Managed production of video and photographic content for social media use, assuring optimization for reach and audience engagement -Engaged with dozens of followers on daily basis to ensure positive brand awareness -Analyzed qualitative and quantitative data using dashboard to assess strategy efficacy, monitor attainment of key performance indicators, and gauge growth trends -Managed content for commemorations of events such as World Refugee Day and participation of Refugee Olympic team in 2016 Summer Olympics-Collaborated with fundraising team to develop strategies for paid content promotion

Bogota,D.C., Capital District, Colombia

-Collaborated with Regional Public Information Officer for development and delivery of public information strategies and campaigns for UNHCR in Central and South America-Drafted and proofread communications content such as press releases, briefs, fact sheets, web stories, and reports in Spanish and English -Presented complex statistical and legislative information regarding forced displacement in clear, concise, and compelling manner to the general public, members of the government, and other stakeholders -Developed fruitful relationships with journalists and built large database of media contacts to support dissemination of UNHCR news, campaigns, and events -Supported planning and execution of press conferences, regional meetings, and public events, ensuring media coverage and attendance by stakeholders -Collaborated with relevant teams to produce and disseminate prompt responses to mass displacements and other humanitarian emergencies-Managed budget of USD $40K for regional and national Public Information units

Vancouver, Canaada

-Recruited, interviewed, and placed over 150 volunteers and practicum students to support the organizations’ various programs and services while learning about women’s empowerment -Managed tutoring program that promoted workplace literacy among at-risk women, improving workplace readiness among over 20 women -Led outreach activities for tutoring program, including creation of web content and flyers, as well as developing a partnership with an employment-focused organization-Created partnerships with academic institutions to promote organization among practicum students and volunteers-Worked with Development, Communications & Fundraising team to plan and deliver events, public information campaigns, and promotional content

Bogotá D.C. Area, Colombia

-Coordinated rotating teams of volunteers and 8 different projects that supported marginalized communities in Colombia by providing after-school childcare, ESL classes, building renovations, meal provision, and seniors’ support -Provided leadership to over 60 international volunteers while they worked in a different culture, encouraging ownership of tasks and commitment to organization’s mission-Monitored and evaluated projects to ensure progress towards objectives, improving relationships with partners and leading to more efficient communications amongst stakeholders -Developed and implemented written guidelines for volunteers to use at projects, ensuring volunteer safety and leadership

-Planned, coordinated and controlled the manufacture of different medical devices to meet production quotas and delivery dates. -Designed, implemented and evaluated new production processes. Trained all staff on new procedures and evaluated effectiveness. -Implemented new procedure to track 5 different components via a single batch number. -Wrote standard operating procedures and maintain FDA and ISO quality standards. Collaborated with quality manager and COO to surpass customer expectations and carry out the company's policies. -Monitored inventory levels and ensured that production is cost-efficient. -Addressed all customer questions and concerns in a timely manner. Developed and maintained relationships with Spanish and French-speaking customers. -Trained staff and maintain health and safety regulations.

Master Of Public Policy And Global Affairs

Activities and Societies: MPPGA student podcast contributor, MPPGA Student Social Media Manager -Wrote a paper on Justin Trudeau's 2016.

Student Exchange- Master Of Public Policy

Formulation And Implementation Of Public Policy

Continuing studies graduate level course

Online Courses: Management Skills/Applications | Hr Management Fundamentals | Math For Business

Bachelor'S Degree In Arts, Psychology, French