• Team Management: Responsible for all hiring and training of new staff. Reviewing and finalizing all staff scheduling. Complete quarterly employee reviews. Handle any employee concerns, and provide accurate record keeping regarding staff records.• Inventory Management: Screening and finalizing all orders for each store, identifying poorly performing products, maintain adequate inventory on hand. • Competition: Responsible for knowing any existing and upcoming competitors to the marketplace, check their prices and review their operations.• Opening New Stores: Responsible for relocating to new sites from conception to commission. In charge of designing shop lay out, securing sub-contractors, procuring signage, computers, POS-systems, cameras, cash registers, etc. Ensuring locations pass inspection and are open for business within budgetary guidelines.• Compliance: Ensuring the company meets all the regulatory standards and completing rigorous audits.• Facility Management: Making sure that the stores are fully functional and in good shape. Contacting contractors to conduct repairs when necessary.

• Team Management: Responsible for all aspects of human resources: recruitment, hiring, coaching, training, performance management, recognition, succession planning, scheduling etc.• Food Service: Operated a variety of quick service restaurant offerings from internal brands to popular brands such as Starbucks, Pizza Pizza, Pretzel Maker, TCBY, and New York Fries. • Inventory Management: Oversaw purchasing and inventory; analyzed stock levels for risk mitigation and cost containment. Have experience in performing Loss Prevention investigations and working with a team of investigators.• Compliance: Ensured the building met all regulatory standards in terms of licensing, certifications, and site audits. Worked with the team to make sure all team members had the proper certifications from First Aid, Ladder Safety, Smart Serve, Food Safety, and JOHSC.• Facility Management: Liaised with contractors to maintain a 40,000 sq. ft. property, coordinating large special projects and renovations; organized general contractors, HVAC, plumbers, electricians, landlords, and equipment specialists.• Administration: Created and maintained folders on all of our staff members from certifications, training sign-offs, and policy forms. Entered and reviewed payroll weekly to ensure accurate compensation. Completed all accounts payable. Scheduled deliveries, service calls, as well as ordered both office and cleaning supplies. Answered phone calls and responded to general inquiries. Completed data entry for inventory, sales data, and employee performance metrics. • Financial Analysis: Optimized labour spending by reviewing labour usage and finding efficiencies. Reviewed a variety of contracts (incl. rental agreement, cleaning contract, vendor agreements). Analyzed, prepared, and delivered monthly profit and loss (P&L) reviews. Prepared a quarterly presentation to the leadership team on progress.

Responsible for all aspects of a Movie Theatre's operation from food service, guest experience, to film presentation. Managing multiple layers of reports from full time managers, part time manager, to front line cast, responsible for their development and performance.

Was responsible for managing staff, providing direction and supervision. Ensuring we were providing the best possible guest experience as well as maintaining extremely high safety standards.