Stacie A.K. Bledsoe Email & Phone Number

United States

United States

Franklin, Tennessee, United States

• Established relationships with public sector procurement officials and served as a liaison in successfully connecting these agencies with suppliers for the purpose of developing collaborative partnerships to meet.
• Coordinated meetings and conference calls with customers, while successfully learning, advising, and recommending the Top 50 Suppliers to empower clients to conserve their resources, obtain best value, and save time.

Franklin, TN

• Boosted response rates and revenue for Affinion by managing marketing mail campaigns with data analysis research, reporting and providing solutions / services on matching discrepancies and ways to increase match results.
• Built customer relationships based on trust, enabling a strategic partnership achieving customer goals through enabling technologies and service solutions.
• Helped increase speed-to-value while increasing operational efficiency for the client by consistently provided <8-hour turnaround on data analysis reporting against 48-hour turnaround SLA expectation.
• Maximized the customer’s servicing experience by interacting with different client groups to provide analytical support on data file transfers without breaching privacy laws and regulations designed to protect consumers.
• Increased client’s awareness of the trends of marketing mail campaigns (including product types, threshold guidelines, and match resolutions) by conducting and dissecting data specifics, leading meetings to present the.

Franklin, TN

• Trained client’s new hires on company’s role, the solutions / services rendered, and the context behind Fiserv as client’s privacy vendor.
• Ensured continuous client service delivery by cross-training colleagues, providing coaching on aspects of maximizing success of client’s marketing campaigns and preventing billing challenges.
• Collaborated with teammates, development, client, and client’s vendors on file transfers and data file analysis, using system applications such as Artemis and AS400

Franklin, TN

• Gathered, identified, documented, and reported efficiency improvement opportunities for data analysis of files that contained below threshold matching results as defined by the client.
• Utilized systems to generate data files for research, reporting, and file transmission to Affinion’s clients for presentations on conference calls, providing data analysis interpretation and solutions for enhancing the.

Franklin, TN

• Served as a liaison between Affinion and its clients (i.e. banks and credit unions); identified, researched, analyzed, and corrected data errors within customized in-house database system.
• Managed and collaborated with Affinion on discussing data problems and solutions in presentations to its clients and brokers. Served as the interpreter / translator of the client’s data files to its bank / credit union.

Franklin, TN