Brittany A. Smith Email & Phone Number

Memphis, Tennessee, United States

• Develop and maintain effective relationships with insurance companies, physicians and medical office staff
• Determine necessity for precertification and coordinate with insurance companies, patients and clinical staff to obtain information
• Obtain and complete all insurance pre-certifications and authorizations, as required, for various clinical procedures
• Work collaboratively with block precertification and surgical precertification staff; contribute to both block and surgical authorizations as delegated
• Maintain complete and accurate precertification documentation in patient charts

United States

• Manage multiple administrative projects/tasks per week
• Communicate with the clients to ensure the delivery of high-quality work
• Promptly respond to emails and calls, and manage schedules to assure positive workflow
• Serve as the first point of contact with regular client interfacing, providing optimal customer service at all times
• Handle all aspects of travel management for employees, including researching itineraries, making reservations, and booking flights
• Assist with developing and deploying communications, including newsletters, emails, and webinars

Master Of Business Administration - Mba, Health/Health Care Administration/Management

Bachelors Of Professional Studies, Health Services Administration

Diploma