Stephan Van De Ven Email & Phone Number

Barcelona, Ct, Es

Barcelona, Catalonia, Spain

- Proactively identified and engaged with potential clients to drive pipeline growth and expand market opportunities for Aruba Networking solutions- Collaborated closely with sales and marketing teams to develop and refine strategic outreach processes, ensuring alignment with business objectives- Led peer training initiatives, coaching colleagues on best practices, tools, and techniques to improve team efficiency and performance- Played an active role in the continuous improvement of internal processes by analyzing outcomes, identifying bottlenecks, and implementing enhancements to streamline workflows- Maintained in-depth knowledge of HPE Aruba Networking products and solutions to effectively communicate value propositions to prospective customers- Delivered regular reporting on KPIs, pipeline progression, and process improvements, contributing to team transparency and strategic decision-making

Raleigh, North Carolina, United States

- Facilitated mental wellness retreats where tools and practice are key- Topics: work-life harmony, fear management, team interpersonal wellness, stress management strategies, and more

Amsterdam Area, Netherlands

Provided services as trainer, coach, facilitator and event manager.

Cape Town, Western Cape, South Africa

- Built a thriving community with CulturaGo as learners go on their life-changing experiences abroad;- Increased engagement among participants and completion rates of the e-learning course;- Facilitated online dialogue sessions to benefit their time abroad

Amersfoort, Utrecht, Nederland

-Established strategic partnerships f or AFS the Netherlands with schools and institutions-Analyzed the customer journey and implemented improvements in terms of automation and process innovation-Monitored customer progression with each stage of the customer journey and provided guidance to volunteers to play into customer requests

Amsterdam, North Holland, Netherlands

- Coached Social Work students to successfully reach their foundation certificate (HBO Propedeuse)- Facilitated study skills workshops, for example, growth mindset, research, reading, studying, and professional writing.- Managed students progress with MS Office and through Moodle LMS

-Developed and created a magazine for youth workers and social workers;-Worked closely with co-founders to develop processes;-Create regular content for the magazine;-Promote magazine online on social media-Plan and execute events;

-Developed and created a network for educators, youth workers and social workers;-Created strategies for recruiting and maintaining membership;-Worked closely with co-founders to develop processes;-Create regular content;-Develop training opportunities;-Plan and execute events;-Overseeing user access to the network-Planning network infrastructure for new applications and services-Training network staff to provide support to end-users

-Specialized in the area of virtual exchange as part of the Erasmus+ Virtual Exchange Initiative.-Designed and implemented training courses and workshops for youth workers and organisations -Led synchronous activities: Facilitated Online Dialogue Sessions and Online Tutoring Sessions -Led synchronous activities: Planed and implemented in LMS Moodle

-UNICollaboration, member of the Erasmus+ Virtual Exchange Consortium. -Tutored participants of Transnational Exchange Projects-Facilitated Online Dialogues and Interactive Open Online Courses

Amsterdam

-Organised planning of employees-Briefed and debriefed personnel daily-Liaised with international account managers-Facilitated incoming shuttle requests-Managed logistical distribution of car fleet, gas, water bottles, etc.

Houten, Utrecht, Netherlands

-Prepared event script, including detailed day-by-day planning of the event-Managed employee planning and administration before, during and after the event-Led the event, at times the managers were absent due to being sick-Briefed employees at the start of their shift and at special intervals-Provided relieve, in form of short breaks, snacks and beverages for staff-Handled event sales administration-Installed and set-up sales terminals-Provided sales services to customers of bi-annual Sample Sales for Gaastra, McGregor and Scotch & Soda

Houten, Utrecht, Netherlands

-Managed the warehouse during bi-annual Sample Sales for Gaastra-Provided sales services to customers of bi-annual Sample Sales for Gaastra-Led team of employees to maintain a clean and organised experience for customers

Houten, Utrecht, Netherlands

-Provided sales services to customers of bi-annual Sample Sales for Gaastra-Led team of employees to maintain a clean and organised experience for customers

Houten, Utrecht, Netherlands

-Provided sales services to customers of bi-annual Sample Sales for Gaastra

Amsterdam, North Holland, Netherlands

-Provided coaching for employees with 'a distance to the labour market'-Held performance reviews with employees -Opened and closed kiosk on a daily basis-Catered for business groups with BBQ, salads, beverages, etc.-Catered for children groups with pancakes and beverages.

Amsterdam, North Holland Province, Netherlands

-Delivered amazing experiences for guests in the parc-Facilitated team building activities, low ropes courses, for groups (<101)-Provided safety instructions for high ropes courses-Executed rescues in high ropes courses-Opened and closed of parc facilities-Provided daily maintenance to parc facilities

Amsterdam, North Holland, Netherlands

-Answered customer calls-Responded to email requests for bookings-Provided customer with up to date information-Advised groups on hospitality possibilities with Boss Kitchen

Amsterdam Area, Netherlands

-Welcomed incoming clients from the UK and EU-Sold and led evening tours-Provided support in case of emergencies-Managed room allocation during the bigger trips of 1000+ clients

Paris, Île-De-France, France

-Checked-in clients for tours-Assigned clients in groups to guides-Provided audio equipment and tickets for tours-Managed administration, pré and post-tours-Liaised with customer care to handle customer complaints-Provided occasional problem-solving

Rome, Latium, Italy

-Prepared monthly tour analyses concerning customer feedback-Translated tour analysis into presentable information for management and sales team-Provided competitor analyses-Performed desk research for new tours-Executed tour/guide evaluation-Co-created a new competency model for guides-Held cold calls/email communication with potential new guides.

Amsterdam, North Holland, Netherlands

-Liaised with area managers on event planning-Briefed and debriefed stewards and hostesses-Responded to medical emergencies-Provided Service, Safety, and Security to visitors of the Amsterdam ArenA

Amsterdam, North Holland, Netherlands

-Provided hospitality services as a VIP host during concerts and events at Ziggo Dome-Provided hospitality services as a bartender during concerts and events at Ziggo Dome

Amsterdam, North Holland, Netherlands

-Provided Service, Safety, and Security to visitors of the Amsterdam ArenA-Responded to medical emergencies

Netherlands

-Hosted at, for example, dinners in the Gallery of Honor at the Rijksmuseum-Provided Miss & Place services

Bussum, North Holland, Netherlands

-Hosted on a daily basis in lunch room

Naarden

-Provided services to customers; taking in repairs-Closed books on a daily basis-Sold equipment and bikes

Utrecht Area, Netherlands

-Interned with OV-Fiets-Led promotional projects-Organized stand market fair-Performed sales activities-Organised the administration for publication

Hilversum, North Holland, Netherlands

-Interned for 3 days a week (7-months) and then full-time from April onwards (3 months)-Held presentations for the national team of account managers-Provided hosting services during congresses and training events -Led direct marketing mail distribution to clients-Developed a system for gift distribution of account managers-Provided services as marketing helpdesk

Bussum, North Holland, Netherlands

-Provided food services to customers-Performed end of the week cleaning-Restocked snack and drink machines-Cleaned professional deep-fryers

Hilversum, North Holland, Netherlands

-Managed weekly payout of flex workers-Responded to incoming calls-Updated website and local promotion weekly

Bussum, North Holland, Netherlands

-Delivered mail on a daily basis

Bussum

-Delivered newspaper on a weekly basis-Delivered sales-promotion folders on a weekly basis-Saved money for 2x4 years to go on trips to Australia and another to Australia and NewZealand

Amsterdam, North Holland, Netherlands

-Provided basic administrative tasks and basic communication

Master Of Arts - Ma, International And Intercultural Communication

Activities and Societies: 1. Board member for ICA, Vice-president 2. Team member for DiversoLAUGHS, International game for cultures.

Master Of Arts - Ma, Cultural Studies/Critical Theory And Analysis

Exchange semester: University of Helsinki, Finland, f ocus on social science subjects

Leisure Management, Parks, Recreation And Leisure Studies

Activities and Societies: ESN Diemen, PresidentCore competences: Imagineer, Marketeer, Organizer, Manager, and Business Professional..

Undergraduate, Business Administration And Management, General

Exchange program. Subjects, European culture, intercultural management, international and European law, finance, international marketing.

Bachelor, International Financial Management

Activities and Societies: Study board (opleiding commissie)Subjects: Financial accounting, Management accounting, Mirco and Macro.

Secondary Vocational Education, Marketing

Activities and Societies: Young Entrepreneurship projectEducated to be an interdependent marketing employee.

Middle School, Dutch, English, German, Physics, Mathematics, Economics

Activities and Societies: Writer of the school newspaper, jokes and comics section.Highschool, diploma Exam subjects: Math, Physics.