Scott Gustafson Email & Phone Number

Coupeville, WA, US

Burlington, Washington, United States

• Maintained and managed one production and two development SharePoint 2013 Farms.
• Used Designer to create workflows and implement on site lists for client team sites.
• Created InfoPath forms to be used with client team sites.
• Updated Azure Applications with new code base and managed AzureAD groups.
• Successfully completed an Exchange project migrating 200 Exchange 2010 Public Folders to SharePoint and Exchange 2016.
• Designed and implemented ServiceNow Asset Management using discovery for better Asset decommissioning tracking and reporting.

Burlington, Washington

• Implemented and managed 28 Hyper-V guest servers spanned across 17 physical host servers.
• Setup, customized, and managed SharePoint 2013 farm environment and migrated the old Intranet from SharePoint 2007 to the new environment.
• Created site collections for other departments and migrated their data into document libraries and set up workflow manager.
• Implemented SCCM for workstation patching and deployments of applications and software packages that I created.
• Setup SCCM to be used for Windows 10 deployments and successfully completed a pilot program to deploy Windows 10 to mobile PC devices.
• San implementation including site to site replication for Disaster Recovery

Greater Seattle Area

• Supported Windows user accounts, desktops, servers, and MS Office software. Maintained the Exchange 2010 server environment while migrating from Exchange 2007. Built VM’s using VMware 4.5/5, and was responsible for.
• Recognized for Windows 7 rollout and upgrade from XP for the Seattle and Shelton offices.
• Recognized for Dell Kace 2000 Systems Deployment Appliance installation and setup.
• Recognized for Dell Kace 3000 Mobile Device Management system installation and enrollment of byod devices.

San Francisco Bay Area

• Supported Windows user accounts, desktops, servers, and MS Office software. Maintained the Exchange server environment and imaged and deployed windows operating systems using WDS. Responsible for software license.
• Recognized for Symantec Endpoint rollout and management installation.
• Recognized for Windows 7 company rollout and upgrade from XP.
• Recognized for creating webpages and support for SharePoint.
• Ensured minimal downtime / issues with company’s LAN and WAN through ongoing monitoring and quick problem resolution.
• Met both domestic and international user needs immediately by providing bi-weekly 24 hour on call support.

San Francisco Bay Area, NY, And LA

• Provided support for Mac clients via Remote Access. Clients located in New York and Los Angeles. Also responsible for company dedicated server hosting and support and 24/7 on call support for 4 users who ran the startup.
• Set-up and supported multiple web domains – Email accounts, FTP accounts, MYSQL DB.
• Troubleshooted MAC and PC client problems.

San Francisco Bay Area

• Built and maintained backup servers and installed and supported daily tape backups. Configured and installed network LAN and Wireless connectivity.
• Built, installed, and maintained 2003 Server.
• Installed Wired and Wireless Networks.

San Francisco Bay Area

• Supported NT Domain including user accounts, desktops, servers and hardware devices. Provided helpdesk support along with telephone and telco support which included data cable installation and terminating network punch.
• Ensured timely Active Directory Support and New User Account Maintenance.
• Recognized for restructuring the main punch panel that connected users to the LAN.
• Successfully upgraded the Point of Sale Domain from NT 4.0 to Windows server 2003.

San Francisco Bay Area

• Managed user accounts in the POS domain and was responsible for hardware and software support. Supported 3 servers and 12 Windows POS registers. Worked with POS vender to upgrade and maintain Retail Pro software.
• Recognized for installing and customizing Retail Pro to fit the company’s specific needs.
• Successfully removed and installed new Epson printers for 24 POS registers.

San Francisco Bay Area

• Supported and maintained desktop workstations and was responsible for retail technology Audio and visual projection. Supervised up to 11 employees.
• Recognized for creating SOP for new hires.
• Ensured new hire productivity by providing training as needed.

Education record

Education record

Associate, Network Engineering