Scott Gustafson Email & Phone Number

Coupeville, Wa, Us

Burlington, Washington, United States

• Maintained and managed one production and two development SharePoint 2013 Farms.• Used Designer to create workflows and implement on site lists for client team sites.• Created InfoPath forms to be used with client team sites.• Updated Azure Applications with new code base and managed AzureAD groups.• Successfully completed an Exchange project migrating 200 Exchange 2010 Public Folders to SharePoint and Exchange 2016.• Designed and implemented ServiceNow Asset Management using discovery for better Asset decommissioning tracking and reporting.• Installed and configured mid servers for ServiceNow.• Updated and published Citrix Applications when updates were available.• Worked with DBA’s patching MSSQL servers and failover of Availability groups.

Burlington, Washington

• Implemented and managed 28 Hyper-V guest servers spanned across 17 physical host servers.• Setup, customized, and managed SharePoint 2013 farm environment and migrated the old Intranet from SharePoint 2007 to the new environment.• Created site collections for other departments and migrated their data into document libraries and set up workflow manager.• Implemented SCCM for workstation patching and deployments of applications and software packages that I created.• Setup SCCM to be used for Windows 10 deployments and successfully completed a pilot program to deploy Windows 10 to mobile PC devices.• San implementation including site to site replication for Disaster Recovery• Planned and Implemented Azure Intune for mobile device enrollment for all corporate owned phones and BYOD mobile phones, while also managing our business Verizon phone accounts.

Greater Seattle Area

Supported Windows user accounts, desktops, servers, and MS Office software. Maintained the Exchange 2010 server environment while migrating from Exchange 2007. Built VM’s using VMware 4.5/5, and was responsible for daily operations of our Cisco Unity Manager Telecom system and Unity Call Manager.• Recognized for Windows 7 rollout and upgrade from XP for the Seattle and Shelton offices.• Recognized for Dell Kace 2000 Systems Deployment Appliance installation and setup.• Recognized for Dell Kace 3000 Mobile Device Management system installation and enrollment of byod devices.

San Francisco Bay Area

Supported Windows user accounts, desktops, servers, and MS Office software. Maintained the Exchange server environment and imaged and deployed windows operating systems using WDS. Responsible for software license renewal/documentation and weekly tape backup/restore, and also supported our users that worked in Dublin, London, and Singapore. • Recognized for Symantec Endpoint rollout and management installation.• Recognized for Windows 7 company rollout and upgrade from XP.• Recognized for creating webpages and support for SharePoint.• Ensured minimal downtime / issues with company’s LAN and WAN through ongoing monitoring and quick problem resolution.• Met both domestic and international user needs immediately by providing bi-weekly 24 hour on call support.

San Francisco Bay Area, Ny, And La

Provided support for Mac clients via Remote Access. Clients located in New York and Los Angeles. Also responsible for company dedicated server hosting and support and 24/7 on call support for 4 users who ran the startup.• Set-up and supported multiple web domains – Email accounts, FTP accounts, MYSQL DB.• Troubleshooted MAC and PC client problems.

San Francisco Bay Area

Built and maintained backup servers and installed and supported daily tape backups. Configured and installed network LAN and Wireless connectivity.• Built, installed, and maintained 2003 Server.• Installed Wired and Wireless Networks.

San Francisco Bay Area

Supported NT Domain including user accounts, desktops, servers and hardware devices. Provided helpdesk support along with telephone and telco support which included data cable installation and terminating network punch down blocks. Responsible for daily tape backup/restore and offsite storage.• Ensured timely Active Directory Support and New User Account Maintenance.• Recognized for restructuring the main punch panel that connected users to the LAN.• Successfully upgraded the Point of Sale Domain from NT 4.0 to Windows server 2003.

San Francisco Bay Area

Managed user accounts in the POS domain and was responsible for hardware and software support. Supported 3 servers and 12 Windows POS registers. Worked with POS vender to upgrade and maintain Retail Pro software.• Recognized for installing and customizing Retail Pro to fit the company’s specific needs.• Successfully removed and installed new Epson printers for 24 POS registers.

San Francisco Bay Area

Supported and maintained desktop workstations and was responsible for retail technology Audio and visual projection. Supervised up to 11 employees.• Recognized for creating SOP for new hires.• Ensured new hire productivity by providing training as needed.

Education record

Education record

Associate, Network Engineering