Jonathan Schaeffer Email & Phone Number

● Tested functionality and review visual elements of small and large-scale interactivedeliverables (Websites, Mobile Applications, HTML5 Banners, VR applications. etc.).● Documented and facilitated communication and troubleshooting of issues, bugs, and changes● Validate and close-out all issues prior to client delivery.● Acted as QA Analyst on all digital products across Desktop and Mobile devices occasionallyon emerging technologies such as AR and VR hardware.● Communicated with Engineers and Producers about products/timelines and be able to managemultiple tasks at once.● recognized problem areas to focus your testing on when short timelines arose.● Assisted with internal project kickoffs and requirements/specs gathering.● Planned and document the testing effort via test plans and test cases for larger-scale projects.● Kept track of all Testing devices and ensure they are kept up to date for testing purposes.● Stay updated on current market trends to aid in purchasing future devices/equipment fortesting as Mobile or emerging technology develops.● Troubleshot Hardware/Software issues.● Aided in recommending Device/Browser priority depending on Project’s user base.

Greater Los Angeles Area

● Tested functionality and review visual elements of small and large-scale interactivedeliverables.● Documented and facilitated communication and troubleshooting of issues, bugs, and changes● Validate and close-out all issues prior to client delivery.● Collaborated with other QA staff to accomplish all daily QA tasks on-time with a high levelof quality.● Developed processes to ensure the highest level of quality assurance possible.● Investigated procedures, workflows, and software to keep our processes up to date.● Mentor QA team members and share expertise.● Conducted daily status QA meetings.● Worked closely with partners and producers on company processes.● Assisted in the development of on-going training programs for the QA Team.● Provided department specific orientation and training for new hires.● Maintained open communication with internal teams.● Assisted with internal project kickoffs and requirements/specs gathering.● Planned and documented the testing effort via test plans and test cases for larger-scaleprojects.

State College, Pennsylvania Area

● Developed and maintained a strong knowledge of all Schoolwires products and standards.● Performed all types of testing as needed including regression, functional, boundary, error,compatibility, scenario and exploratory testing.● Worked with QA project lead to create testing tasks and detailed test cases for user stories.● Created and managed regression test cases and other supporting technical documentation.● Participated in defect resolution and retesting as appropriate.● Tested independently and worked within a small development team.● Prioritized tasks and managed workload to complete projects in the required time frame.

● Wrote and maintained testing scripts for iPhone, iPad, Android, Windows and Blackberrydevices.● Participated in manual black-box testing on all projects.● Reviewed test documentation, test results, and reported bugs● Verified defects are resolved as required.● Provided recommendations to aid future application development.● Undertook platform/device research to keep the team informed of emerging technologies,trends, and product features that will impact application design and development.

Malvern, Pa

● Verified functionality in eCaseLink Clinical Trial Website applications.● Created and completed Test Plans.● Performed eCaseLink Validation Testing.● Acted as a Support / Help Desk Agent.

Blue Bell, Pa

Quality Assurance Tester for Verizon Wireless● Executed Quality Assurance Test Plans on Android Prototype devices.● Ensured Prototype Devices were ready for Market before release date.Inventory Manager● Updated and keep track of testing devices in a Database across Foreign and Domestic branchoffices.● Coordinated with Project Managers to ship devices for Testing Projects.● Updated/Downgraded Mobile Device Software as needed per Test Project.● Troubleshot any problems with devices.

Blue Bell, Pa

● Executed Quality Assurance Test Plans on Mobile Devices (Android, iOS, Blackberry, WindowsPlatforms).● Composed and edited Quality Assurance Test Plans / Cases.