Stephen C. Email & Phone Number

Certified Scrum Master (CSM) leading teams as a Program Manager with 20 years of experience in the Software and High Technology industry spaces. Specialties include Agile Methodologies, Software and Application Development, Program Management, and leading Cross-Functional Global Teams. Known for creating strong relationships with stakeholders and act as the glue between them to move projects forward with efficiency to achieve goals, drive revenue, and ensure operational effectiveness.➢ Develop full program plans, including schedule, milestones, dependencies, and critical path.➢ Dynamically context switch between the high-level program objectives and individual task level, with the goal of maintaining a consistently up-to-date view that can be conveyed outward.➢ Facilitate discovery process to move forward by collaborating with teams to ask the right questions to subject matter experts to ensure all considerations such as performance, scalability and usability comply with requirements.➢ Drive defect reviews/triage during critical phases to stabilize and prepare product for release. Utilize KPIs and defect trends to evaluate quality goals.➢ Successfully achieved ISO 9001 certification at Cisco and TIBCO, by successfully guiding the teams through the audit.➢ Provide clear view to management with accurate status and data to make accurate decisions by utilizing JIRA and Confluence to create dashboards for project tracking including defects metrics, testing, and development progress.➢ Drive prioritization of product roadmap, groom business requirements to be actionable.➢ Drive adoption and implementation of processes, including both waterfall and Agile.

Listed skills include Distributed Systems, Amazon Web Services, Agile, Sdlc, and 33 others.

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  California Polytechnic State University-San Luis Obispo

  Computer Science