Alex Schmidt Email & Phone Number

Boston, Massachusetts, United States

• Responsible for leading customer focused technical deliverables.• Manage Hosted Operations team projects and client engagements, while executing implementations of trading and investment systems for internal and external client environments.• Work with clients to test disaster recovery and business continuity plans.• Manage FIX Connectivity for hosted clients.• Support VMware vCloud Director environment for internal use. • Perform database maintenance tasks (backup/restore/archive) for hosted clients.• Technology and Quality Assurance Review / Approval (coding standards, bug prevention, upgrades, go- lives).• Interact with buy-side Brokers and Financial Exchanges.• Complex Solution design and review.

Boston, Ma

• Responsible for leading customer focused technical deliverables.• Manage Hosted Operations team projects and client engagements, while executing implementations of trading and investment systems for internal and external client environments.• Work with clients to test disaster recovery and business continuity plans.• Manage FIX Connectivity for hosted clients.• Support VMware vCloud Director environment for internal use. • Perform database maintenance tasks (backup/restore/archive) for hosted clients.• Technology and Quality Assurance Review / Approval (coding standards, bug prevention, upgrades, go- lives).• Interact with buy-side Brokers and Financial Exchanges.• Complex Solution design and review.

Boston, Ma

• Responsible for installation of Linedata software in the Linedata hosted environment for new client implementation projects.• Conduct automation and monitoring of software installation, testing, and release deployment.• Supporting scheduled maintenance of Linedata hosted software in UAT and Production environments.• Collaborating with Linedata Support, IT and Solutions Engineering Group to troubleshoot and resolve software related issues.• Installation/testing of custom enhancements, applications, interfaces, toolkits, SSIS, ETL, and SQL Server batches.• Follow strict change management policies when performing required changes to Production environments. • Perform disaster recovery testing scenarios.

Boston, Ma

• Receive advanced technical escalations from First Tier Support teams.• Identify prevalence of issues and prioritize focus appropriately to address most impactful problems first.• Research advanced technical issues and determine the appropriate steps for resolution.• Document a complete but succinct explanation of the issue, including all relevant details.• Work closely with Engineering to request hot fixes or patches. • Work with Linedata Support, Tech Support, IT and PSG (Professional Services Group) to troubleshoot and resolve issues.• Identify alternate workflows while hot fixes or patches are being addressed.

Boston, Ma

• Installation of Linedata software in the Linedata hosted environment for client implementations.• Supporting scheduled maintenance.• Working with Linedata Support, IT and PSG (Professional Services Group) to troubleshoot and resolve software related issues.• Installation of custom enhancements, applications, interfaces, toolkits, SSIS, SQL Agent jobs etc.• Testing of custom enhancements, applications, interfaces, toolkits, etc.• Support test and disaster recovery environments.

Boston, Ma

• Conducted business analysis and requirements gathering around the operational support of ASP• Installed custom enhancements, applications, interfaces, toolkits, SSIS, SQL Agent jobs, etc.• Tested custom development• Documented custom-developed code and created install/user instructions• Assisted with the on-going maintenance of customizations in the Hosted Services environment

Hingham, Ma

Conducted IT workstation upgrade for client's law firm.

• Conducted Environmental Screens, Preliminary Assessments, and Phase I & II investigations throughout Massachusetts. • Performed soil and groundwater investigations, remedial action programs, and emergency response actions under the Massachusetts Contingency Plan. • Provided oversight for contaminated soil removal working with Department of Environmental Protection.

Master'S, Information Systems

Bachelor Of Science, Marine Safety & Environmental Protection

Activities and Societies: MMA sailing team.Cadet of the Month - September 2002. Dean’s List - 2005-2007.