Annie Schmidt Email & Phone Number

South San Francisco, California, Us

South San Francisco, California, Us

- Lead a team of Product Managers responsible for the software that powers Stripe's growing fleet of global payment devices and drives innovation for in person commerce.- My team is responsible for the successful launches of 0 to 1 products including Tap to Pay on iPhone, Tap to Pay on Android, and Apps on Devices that has helped Terminal deliver high double-digit year over year growth.

Jacksonville, Fl, Us

- Managed a team of 65+ Product Managers and UX designers building global customer experiences for SMB merchants, enterprise partners, fintechs and financial institutions.- Built the long term roadmap for merchant portals, developer experiences, APIs, and merchant onboarding tools that combined near-term delivery of key capabilities with long-term transformation of customer experiences to drive growth and improved customer satisfaction.- Led the strategy to unify merchant experiences globally to deliver seamless user journeys and self-serve tools across multiple underlying core platforms. - Spearheaded the initiative to expand Worldpay's product into payment facilitator enablement capabilities to offer customers a faster, lower risk path to imbedding payfac capabilities in their software offerings.

San Luis Obispo, California, Us

- Defined the global product strategy for a portfolio of B2B and B2C software solutions that enable 50,000+ SMB and enterprise customers run and grow their businesses. - Led a team of 10 product managers responsible for a suite of mobile, web and API products.- Launched the Virtual Wellness platform a 0-1 product that provided a turnkey on-demand video and streaming product to enable fitness studios to keep their business operating during lockdown and drove Mindbody's software sales to exceed forecasts. - Key product leader who drove a successful repackaging/repricing initiative that generated $20m in additional revenue while maintaining retention and customer satisfaction.- Built and maintained a data-driven roadmap working collaboratively with customer research, data science, engineering leaders, sales teams and market experts.

San Luis Obispo, California, Us

Focused on strategic initiatves including:- Streamlined Mindbody's card not present payment processing capabilities to include a fully self-service merchant onboarding and underwriting process, automated reporting and net payment deposits. This reduced the time to onboard a new merchant from 7 days down to less than 1 day and reduced the percent of merchants that required support for the process by 95%- Led the design and build of an advanced Identity framework to reduce the instances of duplicate accounts and collectively save customers tens of thousands of hours every month that they had to invest in fixing duplicates.

San Luis Obispo, California, Us

Austin, Texas, Us

- Drove growth and launched enhancements to Kibo's omni-channel eCommerce and order management platform that enabled us to land marquee customers including Cost Plus World Market, Ducati, Suzuki, Kawasaki and Intermix.- Led ongoing enhancements to Kibo's payment facilitator product, driving improvements in the fraud engine to maintain low transaction fraud rates and enhancements to the KYC systems to minimize merchant fraud. - Launched Kibo's payment service to enabled faster integration with payment providers to support enterprise customers reducing the time to market for their launched by 4-6 months. - Designed and launched a new 0-1 product for dynamic order routing for customers to build highly customized ecommerce routing rules within a UI and integrated data based on the the items in the order, the shipping address, and the inventory status of the items. This eliminated the need for complicated custom engineering and enabled logic that could respond in real time to changes in their inventory ecosystem.- Spearheaded the implementation of processes to continuously gather market data and user feedback including win/loss interviews and user group round tables.- Created an enhanced process to improve training and communication for new product launches to better equip the operations and sales teams to support and sell new product capabilities.- Led a cross-platform team to integrate 3 acquired technology companies to deliver a seamless cross-channel shopping experience for consumers between online, in store and call center applications.

San Luis Obispo, California, Us

Oversaw the implementation, operation and growth of online business operations for Native Trails, a leading manufacturer of high-end kitchen and bath products made from sustainable materials.Architected and managed a complete overhaul of Native Trails’ online and mobile presence which resulted in:- Over 100% increase in search engine traffic year over year - 50% increase in key user conversions- 280% increase in e-commerce revenue year over yearUtilized agile methodology to lead a development team in launching all deliverables on time and within budget.Managed ongoing online operations including inventory management, customer service training, search engine optimization initiatives and continuous analysis of user needs and user data to drive future enhancements.Oversaw the development of new products including initial concept development, packaging, inventory requirements and consumer marketing.

San Luis Obispo, Ca, Us

- As the first Product Manager at Shopatron I guided the core product development to support Shopatron's diverse user groups including over 800 branded manufacturers in the Unites States, Canada and, Europe (including Suzuki, Brooks Running, Ducati, Rossignol, Klipsch and American Tire Distributors), 12,000 independent retail locations within the Shopatron's global retailer network, millions of online consumers throughout the world- Directed the design and engineering effort to enhance the user experience for consumer checkout resulting in a 25% increase in conversion.- Identified gaps in global product portfolio, developed product and technology roadmaps, and directed engineering development, and defined the business needs and key performance metrics for all new product functionality.- Managed the team members responsible for localization, documentation, and staff training.

San Luis Obispo, Ca, Us

Managed the daily operations and new development of all corporate web properties including:- Parable’s in house e-commerce platform- Parable’s robust business-to-business online applicationManaged a team of 10 direct reports who were responsible for customer service, supply-chain relationships, content management, user interface and integrated e-mail campaigns.Spearheaded corporate initiative to achieve a 360° view of consumers by marrying in-store transaction data with online touch points including e-mail response, online purchases, contest entries and online surveys.Key negotiator for all service contracts with outside distributors and outsource technology providers for online operations, resulting in a 45% savings in e-mail outsource costs and a consistent annual increase in gross margin.Developed the service offerings and infrastructure for Parable Interactive, the Internet services arm of The Parable Group which offered clients privately-labeled e-commerce and donation services.Architected and oversaw development plan for the creation of The MemberNET, Parable’s data-driven, business-to-business online application for retail clients.

Investigate and write articles relating to education and local government.