Kathryn Schmidt Email & Phone Number

New York, United States

Accurately and efficiently submit an average of 6,300+ invoices per month with an average quality score of 99.78%. Consistently ranked in the top 3 performers on the Billing Team, with a productivity level over 4% higher than the average. Compassionately and clearly communicate with members as needed to request insurance information and resolve billing.

Remote

Maintained the integrity of operational data by entering and auditing incoming and outgoing information for accuracy and completeness, including healthcare information and documents from various sources.Assisted leadership with reporting, auditing, and the identification and improvement of process deficiencies by collaborating with leadership and other.

New Windsor, New York, United States

Acted as liaison between the customer and Delivery Service Partner to ensure customers receive packages on time by researching delivery issues to identify root problems and produce creative solutions.Appointed Team Captain to support and train novice DSLs. Assisted Team Manager in ad hoc projects as required, including bridging gaps in team metrics for.

Chester, New York

Completed and submitted applications to municipality, utility company, and state rebate division on behalf of the customer for residential solar projects. Utilized Salesforce to create, track, and manage tasks relating to the application process. Collaborated with other departments to complete related tasks.Standardized applications for municipalities in.

New York, NY

Acted on behalf of the executive and as a liaison between executive and staff. Organized and prepared complex documents and presentations while maintaining confidentiality of sensitive material. Maintained team’s expenses.Headed e-commerce project in the creation of the website’s taxonomy. Assisted the Customer Data Analytics Team in utilizing data to.

Montgomery, NY

Headed the coordination of translated documents for ESL students, implemented new scheduling and sign-in systems, and designed and maintained parts of the website. Managed expenses and inventory for the technology department. Supervised students while minimizing conflict and completing other tasks; worked with special education students and/or.

Newburgh, NY

Resolved customer inquiries and complaints, both in-store and over the phone, prioritizing customer service and tasks as needed. Stocked and organized product, performed inventory, maintained appearance of store, and promoted and sold memberships to achieve set goals each period.Recognized for delivering quality customer service and for developing loyal.

Middletown, NY

Supported 10+ doctors in a hospitalist group. Assisted office staff with medical billing and coding. Performed various clerical and administrative duties, including preparing presentations, typing, filing, faxing, and making patient calls. Digitized medical and business documents via scanning and data entry.

Bachelor'S Degree, Psychology, 3.50

Activities and Societies: Dean's List, Cum Laude

Psychology

Activities and Societies: Dean's List