- Achieved profitability within 30 days, with 1k+ monthly sales and over 10% monthly growth- Positioned #1 business on TripAdvisor across Dessert, Coffee & Tea, and Bar & Pub sectors- Built SEO-optimized website, set CPC bidding & campaign strategies for 100k Meta reach

Spearheading evidence-based information management to enhance humanitarian response in Colombia. Leveraging innovative technologies such as AI and satellite imagery in partnership with Thinking Machines, and driving a paradigm shift in information management to empower community engagement and decision-making.

United 23 pivotal speakers and 544 stakeholders in 3-day web event to catalyze innovation

Drove community-led impact through Common M&E Framework, 3 reports and dashboard

- Hit 250% of targets and drove 20pt turnover drop with culture shi ft and agile management- Raised crisis situation awareness of +300 decision-makers through 8 cross-sector reports- Executed technical oversight for +40 staff and $4M annual budget projects

- Boosted COVID-19 situation awareness of +500 decision-makers with monthly reports

- Published report on communication, community engagement and accountability of humanitarian organizations to affected populations, with programmatic recommendations- Produced Media Landscape Guide for humanitarian organizations in Colombia

- Spearheaded production of dozens of deliverables such as intel notes, baselines, and quick looks for senior leadership of US Southern Command, and hemispheric partner nations.- Liaised with emerging tech sector partners, and exploited commercial intelligence software, including small satellite imagery, cellular signals, deep/dark web assets, digital media aggregators, social media analytics, micro-surveys, ship tracking, financial intelligence, and managed attribution.- Performed analysis on transnational threats in Latin America and the Caribbean, such as illegal mining, influence of external state actors, strategic infrastructure, civic unrest, natural disasters, drug trafficking, UII (illegal, unreported, and unregulated) fishing, migration, armed and criminal groups, and political elections.- Mentored and synchronized with geographically dispersed teams on geospatial tools and fused analytic methodologies.

- Led to grow, expanding team by 100% to 70 staff members and contractors.- Drafted data-driven proposals that increased the annual budget 140% to $2 million USD.- Established coverage across two new States of the Colombian Pacific Coast.- Drove a digital transformation to improve planning, workflow and reporting.- Directed strategic communication, advocacy, technical assistance and public engagement.

Designed course and trained over 300 cross-sector professionals on humanitarian action.

- Supported the strategic design of a peacebuilding program aimed at strengthening collaboration systems amongst cross-sector agents for peace in Valle del Cauca and Antioquia.- Constructively engaged with hundreds of organizations and generated close ties with strategic partners, including national and local governments, Church, UN agencies, business foundations, NGOs, and social organizations.- Designed operationally-sound work plan, and instituted workflow and knowledge management tools.- Developed integrated communication plan to position program among local and international stakeholders.- Designed and directed 100-person survey for rapid assessment of humanitarian, development, and peace priorities.- Advised conceptualization of peacebuilding events with 1400 community-leaders (“Let’s Dialogue Peace from Our Territories”), designed dialogue methodology, recruited, trained and coordinated volunteer facilitators, and directed data management and memoir production for impactful community and policy engagement.- Conducted ideation workshops with peasant communities in Buga to identify organizational and productive priorities, and accompanied them in peacebuilding project development and advocacy. - Negotiated institutional collaboration between Pastoral Social and UMAIC (Information Management Unit of Colombia) to improve peace-related data management in conflicted Buenaventura.- Developed database and processes to systematize thousands of civil society peace initiatives, in alliance with Professor Angelika Rettberg of Universidad de los Andes.

- Researched, established partnerships, and co-wrote successful grant for four-year program (2016-2020) with $55 million budget to help Colombians come to terms with the past, reconcile, and resolve conflicts during post-accord

- Conducted assessment of program contribution to peace through document review, cross-region fieldwork, and mixed-methods data analysis, and produced report with recommendations for program learning and development.

- Advice the Ministry of Agriculture in the design of the dialogue methodology for Municipal Councils of Rural Development, which held 641 nationwide sessions with over 10.000 participants.- Coordinate a 17-person team to design and build a relational database, systematize 90.000 proposals on rural development, and produce analytical policy briefs for Colombian state agencies, in a USAID funded project.

- Design and build a database of civil society proposals for the peace process with between government and FARC.- Coordinate a 14-person team to systematize 75,000 civil society proposals, in a USAID and IOM funded project.- Deliver continuous analytic and statistical briefings to the President’s Office of the High Commissioner for Peace, regarding rural development, political participation, post-conflict, illicit drugs, victims and accord implementation.- Guarantee that the contribution of civil society is archived within the historic memory of the peace process.

- Design information products on humanitarian access (characterization, maps and trend identification) for five prioritized zones in Colombia, in collaboration with key counterparts of the humanitarian community.- Update the Confinement Risk Index with a municipal focus to inform programming in zones with possible access constraints, and estimate the total confined population in Colombia.

Designed and executed 4-hour training for over 200 leaders of urban, rural, and ethnic communities, resulting in increased disaster response capacity in 10 Colombian cities.

- Conducted pilot qualitative study in collaboration with RefugePoint through focus group discussions, semi-structured interviews, and observational research with varied refugee communities in complex urban areas of Nairobi, Kenya; design and test survey instrument for integration diagnosis; and publish Working Paper.

- Planned research project, designed and tested survey instruments, directed 2-researchers for qualitative data collection in complex urban areas of Cali, Colombia.- Analyzed research data and published Working Paper.

- Coordinated monitoring & evaluation, field research, and capacity building programs, with regional focus on Africa. - Delivered timely and actionable political advice and English-Spanish interpretation for two doctors, as part of a formative evaluation of humanitarian information systems of UN OCHA and the Governorship of Cesar, Colombia.

- Collaborate on course design, including exams, essays and reading lists; coordinate speaker participation; grade student deliverables; and conduct weekly reading seminars for EPIIC's 25th Anniversary Colloquium: Our Nuclear Age - Peril and Promise.

- Opened and investigated financial fraud cases submitted by membership of 60,000 World Bank and IMF employees.- Conducted weekly training sessions for newly appointed employees on financial security issues.- Oversaw physical security throughout organization, including surveillance, alarm systems, and door access. - Developed and implemented Fire and Life Safety program in partnership with World Bank Security, coordinating over 20 wardens to ensure consistent emergency preparedness in high-risk environment.Vice-Chair, Innovations Committee- Co-chaired monthly meetings and directed interdepartmental communications to spur institutional reform.Fraud Coordinator of Mid-Atlantic Region, FICO- Reported on fraud patterns at the national level through monthly seminar for financial security investigators.

- Supervised, trained, and provided operational support for Funds Transfer team of six staff members. - Conducted Funds Transfer Investigations, including Traces, Amendments and Recalls. - Approved and Released all International Wires in USD and foreign currency, for average of $1,000,000 per day. - Managed e-Wire Program to ensure proper enrolment and submission of requests through Online Banking.

- Disbursed an average of $10,000,000 per month to ensure effective financing of international programs.- Authenticated funds transfer requests to assist in blocking release of $450,000 in fraudulent wire requests in 2007.- Enforced operational compliance to prevent money laundering, funding of terrorism and sanction violations.

- Coordinated Project, Accounting and Administrative matters for two-Vice Presidents of a global generic and specialized pharmaceutical company, to facilitate access to affordable medication and advance women’s health.

- Coordinated with hospitals for provision of medical and psychosocial treatment to victims of antipersonnel mines.- Executed legal procedures and collaborated in writing grants resulting in close to $1 million in Project Funding.- Managed strategic communications in English and Spanish (e.g. presentations, pamphlets and website content).

- Developed in-depth understanding of faculty association affairs and supported over 300 faculty members with by-laws, salary stipulations, work benefits, committees and upcoming events.

- Conducted several thousand campus tours and information sessions for diverse groups of up to 40 people.

- Managed public correspondence and provided effective solutions for constituent cases.- Provided support for crafting legislation, including one to limit the eviction of families during school term. - Created detailed catalog of organizations providing services for women and children in SF Bay Area. - Performed outreach for human resources, and trained and managed interns and volunteers.