* Act as second Team Lead. Providing guidance, support, and direction to the team when the Primary is not able to.* Responsible for on-boarding and training all new Team Members. * Maintain Windows environment, domains, servers, and devices.* Experienced with SCCM, Ansible, User Access / Control, VDIs, VDI engineering, VDI Administration, Gold Disk, Gold Disk Creation, Horizon, Hyper-V, Failover Cluster, DNS, AD, DHCP, Firewall, Proxy, GPO, GPM, AGPM, RDS, KMS, Exchange, Patching, ISVMs, KVMs, 365, Office, Visio, Visual Studio, CA-PAM, Nessus, Trelix, SQL, Solar Winds, Grafana, App Vols / backups, VMWare, Subnets, VLAN, STIG Checklists, Security Compliance Audits (SCA), FISMA, PowerShell, PowerShell Scripting, Vault Key Management, SharePoint, Team Share Administration, and more* Working as an Agile Work Environment utilizing SCRUM Masters and Intel EWM (Engineering Workflow Manager)* Extensive Documentation Creation training and experience * Working with a Change Review process and board approval system

• Responsible for maintaining and monitoring the customer's Information Technology info-structure, equipment, and daily IT support for entire local site.• Assist in the planning of all end user IT projects at customer's local site.• Tasked with the coordination; and, responsible for the completion of all customer Information Technology projects at local site• Serve as the Information Technology resource for any local customer emergency response activities. To include: Crisis Response, Emergency Operations, and Disaster Preparedness programs within the local AO.• Serve as local technical resource and point of contact for Information Technology related applications, products, and services; as well as, customer IT related policies and procedures within our AO.• Serve as senior level support for other IT Specialist that span the entirety of the US.• Promoted to next position in list - Windows Administrator - Tier 2

• Responsible for maintaining and monitoring the customer's Information Technology info-structure, equipment, and daily IT support for entire local site.• Assist in the planning of all end user IT projects at customer's local site.• Tasked with the coordination; and, responsible for the completion of all customer Information Technology projects at local site• Serve as the Information Technology resource for any local customer emergency response activities. To include: Crisis Response, Emergency Operations, and Disaster Preparedness programs within the local AO.• Serve as local technical resource and point of contact for Information Technology related applications, products, and services; as well as, customer IT related policies and procedures within our AO.• Promoted to next position in list - Senior Information Technology Specialist

Audit Bank's for Compliance and Soundness based on regulations and Best practices based on:1. FFIEC2. NCUA3. NIST4. OCC5. FDIC6. GLBAOnce the audit and audit report were completed I would lead an "exit meeting" with my clients and their management. During which I would explain each of my findings and how my clients may respond to the findings.Additionally I helped create Policies, Procedures, and Programs as well as testing procedures for each of the following:1. Incident Response2. Business Continuity3. GLBA Annual Report4. Vendor Management5. Passwords Control6. Data Security and Sanitation7. IT Risk Assessment8. Audit Program9. Patch Management10. Emergency and Pandemic Preparedness11. FFIEC Cyber-security Assessment

I was entrusted with the security and soundness of my unit’s communications and IT services. This required me to develop procedures, training, policies, testing practices, and an information security program in order to protect our networks and communications.

Maintain and operate SDN's secondary Data center. Ensuring the facility and all of the equipment stayed secure, functional, and operational. Additionally I created internet circuits between our customers and the internet.

1. Administrator the Fort's SharePoint Directory and Intranet site.2. Troubleshoot daily office equipment issues.3. Provided daily support for the Office Suite, Windows Operating Systems, Outlook Email, and standard office equipment.4. Provide training to new recruits and employees; instructing them on how to protect Government information while on the internet.5. Provide the same IT guidance and advice to the Fort's leadership as I did to my Unit.

Maintained the floor according the School, State, and Health regulations. As well as, provide a source of advice and consoling for the residents when they had school or personal issues.

Basic PC repair and maintenance supporting Windows, PC hardware, PC construction, Virus removal, and more!