Schumaila Kumar Email & Phone Number

A seasoned research executive and management consultant with 15+ years of client solutions delivery experience. Lead complex large-scale qualitative and quantitative research projects that enable clients to: develop market-winning products and services, enhance their digital presence and create positive experiences for their end customers.A multi-lingual professional who leverages the power of market data and analytics to knit stories and deliver compelling insights that support (client) executive decision-making. Adept at and actively manage diverse projects for clients across various industries, including in financial services, insurance and information services (projects include: product and service development, concept and communications testing, market assessment, digital user experience, customer and employee satisfaction, customer journey mapping, persona development).A respected leader who is committed to excellence, builds subject matter expertise and promotes collaborative learning environments, while mentoring teams and building strong internal and external relationships.Strategic and Tactical Expertise:• Win-win client and vendor relationships• End-to-end project management skills• Team leadership and talent management (hiring, development and mentoring)• Quantitative research (survey design and statistical analysis)• Qualitative research (in-depth interviewing, online community moderation)• Proposal writing and RFQ management• Report writing and design• Presentation to executive client teams and key stakeholders• Multi-lingual skills (German, French & Hindi)• Software skills (MS Office Suite, SPSS, Wincross, MarketSight, Recollective)

Listed skills include Quantitative Research, Report Writing, Research Design, Project Management, and 27 others.