Manager, Network Performance & Analysis
Sprint Pcs
Managed performance engineers and analysts that developed, collected, summarized, analyzed, and reported performance statistics and provided nation-wide network performance status. Supervised the design of system functional requirements and specifications, the development of acceptance test plans and system test plans, the testing and implementing of system upgrades and enhancements to the Sprint PCS Performance Measurement System. Worked in concert with Network Management Center… Show more Managed performance engineers and analysts that developed, collected, summarized, analyzed, and reported performance statistics and provided nation-wide network performance status. Supervised the design of system functional requirements and specifications, the development of acceptance test plans and system test plans, the testing and implementing of system upgrades and enhancements to the Sprint PCS Performance Measurement System. Worked in concert with Network Management Center teams (Network Operations Control Center, Operations Support Systems Center, Change Management Center) to identify and resolve performance issues on key network elements in the system. Developed service measurement feature requests from switch vendors (Nortel, Lucent, Motorola) and advocated their inclusion in future software releases. Show less