Scot Cusack Email & Phone Number

United States

Southeast United States

Successful cloud sales of over $30M TCV. Lead account teams selling large, complex cloud solutions for SLED / Healthcare customers. Conversational AI, WEM, Contact Center;Avaya, Cisco, Genesys, Five9, Verint, Calabrio, Zoom and other leading Cloud Customer Experience / AI Solutions

Completely rebuilt the Southwest Region Enterprise Account Manager Sales Team Consistent YoY Revenue, GP and GM% growth - $4M to over $13M in 3 years with no added headcount. Tracked for over $20M in 2019Lead Account Managers, internal resources and support personnel in team engagement to drive strategy for new revenue opportunities within existing and new logo accounts Communicate value, strategy, and outcomes with customer senior level executives Provide all leadership aspects to maximize resources and drive growth; create vision, inspire, set expectations and goals, provide consistent feedback and coaching, establish positive, energetic and winning culture. Generate critical business operation information for strategic planning; team and individual sales/development analysis, forecast accuracy, sales process analysis, critical trend analysis, P&L monitoring, new hire on-boarding process Create relationships and partnering events/strategies with top vendor/manufacturersAvaya UC/CC, Cisco UC/CC, Genesys CC, InContact CC, Aruba Wireless, CloudManaged Services, Professional Services, Maintenance Services

West Region

Strategically delivered on targets through multiple positions and multiple leadership changesLed Sales team which sold the largest channel opportunity in company history in the West Region - Over 100% attainment Exceeded plan for 3 different positions in 3 years Created strong relationships with all levels of partner teamsGenerated partner strategy to improve solution knowledge and increase proposal activity• Created and led weekly, monthly, and quarterly communication cadence to achieve sales targetsSiemens/Unify UC/CC Solutions

Western Us

Developed and Led overall partner business growth strategy - create go to market teams, plan and implement customer presentations, oversee account profiles, facilitate and coordinate all communications, create strategy plans for growing profitable market share. Brought a 64% region to 100% in four monthsAdded additional responsibility to grow Service Provider revenue - $60MAvaya Communications Suite

Western Us

Led multi-tier (Distributors, Resellers, and End Users) distribution channel of leading headset manufacturer. Strengthened Western US and Canada Distribution Channel - $12M region - over 100% attainment consistently Strategy planned and sold with Distributors, Resellers, and End Users Developed and executed business plan for a new direct sales team Coordinated point of sale, inventory, and shipment of largest US distributorJabra Headset Suite

Western Us / Canada

Rebuilt the Central and Western United States and Canada Re-designed territory and process tools, to address growth objectives, from 4 to 7 regions - Hired 6 new Regional Channel Sales Managers and 1 new Sales Engineer Re-grouped dealer channel to execute strategic growth plan: Revenue vs. Forecast, Sales and Technical ability, Market coverage. - $15M+ in revenueComdial telephony suite

Irvine, California

Exceeded expectations and quota for the Southern California National Account responsibility of $20M + in network services revenue to large enterprise customers Managed 8 National Account Manager direct reports during turbulent time Led strategic planning and development of the largest customers in region – Over $85M in revenue – Negotiated the two largest new business accounts in the regionMCI suite