• Assist Government Agency in the stand up and daily operations of the Information Technology Rapid Response (ITR2) Team.• Form a core secretariat in support of Government Agency to -coordinate meetings and schedules; -prepare read-a-heads and briefings; -record and distribute meeting minutes; -draft and coordinate policy memos amongst team members; -coordinate agendas; and other duties as required by the government.•… Show more • Assist Government Agency in the stand up and daily operations of the Information Technology Rapid Response (ITR2) Team.• Form a core secretariat in support of Government Agency to -coordinate meetings and schedules; -prepare read-a-heads and briefings; -record and distribute meeting minutes; -draft and coordinate policy memos amongst team members; -coordinate agendas; and other duties as required by the government.• Provide network and desktop support for 50+ users onsite and off. • Maintain user accounts and permissions in a Microsoft 2003 Active Directory environment • Make recommendations to purchase hardware and software.• Set up and monitor camera security system• Set up and administer Google Apps for Work branded for company use• Maintain smooth operation of multi-user computer systems.• Maintain system documentation.• Install system-wide software and allocates mass storage space.• Interact with users and evaluates IT products.• Coordinate installation and provides backup recovery.• Develop and monitor policies and standards for allocation related to the use of computing resources.• Install, configure, maintain, troubleshoot, and document IT-related hardware and software.• Provide local end-user Windows/Mac desktop support.• Provide server support including patch management, anti-virus protection, and server backup and restore activities.• Provide local support for hardware mitigation.• Develop and maintain mulitple company websites• Responsible for inventory control of all hardware, software, and computer peripherals.• Record remedial and preventive maintenance.• Assist in software training.• Monitor inventory tracking of supplies. Show less

• Managed a team of professionals that provided network and desktop support to 1400+ users in a Hospital environment.• Performed server support and maintenance in a 2003 Windows Active Directory environment, with 2003 and 2008 member servers.• Desktop support of 600+ Windows XP and 7 machines using Group Policy, WSUS, Prism, Dameware and other management tools. • Maintain user accounts and permissions in a Microsoft 2003 Active Directory… Show more • Managed a team of professionals that provided network and desktop support to 1400+ users in a Hospital environment.• Performed server support and maintenance in a 2003 Windows Active Directory environment, with 2003 and 2008 member servers.• Desktop support of 600+ Windows XP and 7 machines using Group Policy, WSUS, Prism, Dameware and other management tools. • Maintain user accounts and permissions in a Microsoft 2003 Active Directory environment• Performed all PC hardware and software maintenance• Rolled out of all new PC's either utilizing Norton Ghost or by installing Individual OS and software packages. • Configured and maintained 2003 Active Directory Environment, DHCP, DNS, and WINSs. • Performed and maintained Microsoft Exchange 2003 and 2010, SQL 2000 and 2003 server and back-up. • Installed, configured and administered antivirus on server and client machines using Trends Suite of anti-virus products and McAffee software. • Administration of Exchange 2003 Server, content filtering and anti-spam controls using GFI”s MailSecurity/MailEssencials products and Sonicwall E-Mail Security Appliance. • Monitored network security using Sonicwall Pro 5040 firewall and Intrusion Defense Firewall, as well as various other network security techniques. • Administered and Supported VPN for users and site-to-site business connections using Windows VPN, Sonicwall SSL-VPN and Sonicwall Firewall VPN client. • Trained and mentored Network Technicians and our customer base. Show less