Scott Alderman

Scott Alderman Email and Phone Number

Senior Information Technology Leader|Strategic|Critical Thinker|Digital Innovator|Servant Leader @ CyncHealth
Scott Alderman's Location
Phoenix, Arizona, United States, United States
Scott Alderman's Contact Details
About Scott Alderman

A passionate, energetic, innovative, collaborative, results driven, servant leader who strives to focus on the mission or ministry of an organization. I am fortunate to have had several mentors early in my life who genuinely cared about me and shaped my character:My mom -- a true go-getterMy drill sergeant, US Army - "...mind over body.”My brother -- never give up!An older friend - "...give more than you take.”My boss of 20 years - "...take care of people.”The US Army started my IT journey as they sent me to a myriad of technology schools ranging from basic Mainframe/minicomputer fundamentals to complicated Unix systems, fiber optics and network designs. Later, while in healthcare, I gained a tremendous passion to make technology improve the quality of patient care, and I have been driven to this day to continue this effort in an industry that is in much need.I believe that technology is to serve the business and not the other way around. IT leaders must do a better job to ensure this is the case and to remove IT complexity. We must ensure the business receives every drop of value out of technology investments. As Artificial Intelligence (AI), Machine Learning (ML), advanced robotics and cloud technologies exponentially improve, it will be critical for IT leaders to harness and manage these powerful tools for the business and improvement of life. This will only be achieved through solid practice of people, process and technology, trusting relationships with the business and strong vendor partnerships.Specialties: Leadership | Critical Thinking | Innovation | Strategic Planning | Complex Problem-solving | Digital | Creativity | People Management | Emotional Intelligence | Cognitive Flexibility | IT Operations | Technology Infrastructure | Merger | Service Orientation | Negotiation | AI | Turnaround Management | Business Process Improvement | Judgement and Decision Making | Change Management | Project Management |Governance | Coordinating with Others

Scott Alderman's Current Company Details
CyncHealth

Cynchealth

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Senior Information Technology Leader|Strategic|Critical Thinker|Digital Innovator|Servant Leader
Scott Alderman Work Experience Details
  • Cynchealth
    Vp, Business Operations
    Cynchealth Apr 2023 - Present
    La Vista, Nebraska, Us
    CyncHealth, Omaha, NE 2023-PresentVice President, Business OperationsThe VP, Business Operations serves as the ultimate point of contact and responsibility for Health Data Utility (HDU) that includes the Health Information Exchange (HIE) for multiple state healthcare data interoperability, operations and technical matters. In partnership with clinical and development leadership, this position provides oversight and planning for operational and delivery of technical programs, and customer engagement of all platforms. This position is accountable for establishing positive relationships with participants’ technical leadership, building credibility and trust in the CyncHealth product portfolio - 95 employees in organization, 300+ care sites (acute and non-acute) and $10 million in Operating● Established care site relationships with all executive leaders● Lead the state of Iowa first ever successful fully data populated HIE● Created fast-forward program plan for data feed ingestion to data lake● Oversaw the organization’s program system tools for improved integration● Developed new operations project management model plan w/ industry best practice● Facilitated the systems of engagement plan to improve collaboration● Standardized a formalized Direct Secure Messaging (DSM) onboarding process● Converted all care sites in Iowa from one DSM service to another on-time under budget● Transitioned outsourced project management model to insourced model
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  • Cynchealth
    Senior Director, Health Information Exchange (Hie) Technology Solutions And Operations
    Cynchealth Jan 2023 - Mar 2023
    La Vista, Nebraska, Us
    Ultimate point of contact and responsibility for HIE Operations and technical matters. Provides oversight and planning for technical projects, interoperability, and utilization of the information exchange platforms. Accountable for establishing positive relationships with participants’ technical leadership, building credibility and trust in the technology product portfolio. Proactively seeks, documents, andprovides feedback to executive leadership on any opportunities for enhancements, new service offerings, or changes being communicated by the end user base. Works with internal leadership and regional stakeholders to align the HIE technical roadmap with the overall enterprise’s goals, objectives, and deliverables.KEY RESULTS: (This position was converted to VP, Business Operations, May 2023Please see VP, Business Operations Position
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  • Mercy Iowa City
    Chief Information Officer
    Mercy Iowa City Oct 2019 - Jan 2023
    Iowa City, Ia, Us
    A member of the Administrative Team, providing candid and data-driven input to the organization's decision-making process, offering insight from the perspective of the Technology and Privacy discipline, as well as from a general business perspective. Collaborates with senior management to develop overarching goals, long-term financial plans and investments, long-term strategic priorities, and annual work plans. Establishes sound technology strategies that serve, support and facilitate the achievement of the strategy, with solid buy-in and broad involvement and ownership across the system. Supports the organization toward the necessary actions, attitudes and orientations that enable outstanding results and accessible, quality patient care.KEY RESULTS:- Implemented all business demands requested, following the first 90-Day assessment.- Created the organization’s 3-year strategic plan.- Gained Board approval for a $25 million Electronic Health Record program with ROI.- Reorganized the IT department as a proactive and engaging service department.- Created the organization’s Project Management Office and Business Unit IT Standards.- Instituted a department culture of diversity and immersion.- Established routine Executive Leadership and Board level IT security education.- Crafted and executed a $5 million in purchased services savings program.- Developed a Contract Lifecycle Management (CLM) model.- Constructed and operationalized an enterprise Data Lake and Data Governance.- Reduced IT operational spend $1.5 million annually
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  • Self-Employed
    It Service Delivery Consultant
    Self-Employed Jun 2019 - Oct 2019
    Work directly with senior IT leaders to listen, learn and deliver what is needed for their IT department and services to reach a desired level of maturity. A proven model (confidential intellectual property) is used to complement the C-level's IT operational tactics, focusing on the success of IT as a strategic business partner to the overall organization's strategy.Build very prescriptive step-by-step approaches to fully optimize the services and operations of an IT department using industry best practice frameworks.NOTE: Also work as a subcontractor with other IT Service improvement oriented companies.
  • Scl Health
    Vice President, It Operations And Service Management
    Scl Health Jan 2016 - May 2019
    Broomfield, Co, Us
    Provide executive IT strategic direction, operational support, ancillary application support and service management for the healthcare enterprise across the state of Colorado, Montana and Kansas (total of 10 hospitals), 100 + clinics and the corporate system office. This role was expanded from Senior Director to a System Vice President as part of the maturation from a holding company to a full operating company model.KEY RESULTS:- At the request of the CIO, created a 2.5 year IT Strategic Plan.- Conducted an 18-month assessment and evaluation of the organization’s office productivity model (MS Office), including a full profiling of usage compared to licensing cost and gained full approval to transition to a full cloud-based highly collaborative office productivity platform. The overall 5-year pro forma yields over $10 million in savings.- Orchestrated and evangelized the transformation of IT in Healthcare, leading the charge within the industry to move the engagement with IT from a utility asset to a true strategic partner.- Integrated a new Business Relationship Management model to align business owners with key IT roles to progress and coordinate various business strategies.- Developed a robust Service Management Office model that has significantly improved the quality in IT and moved the reputation of IT from reactionary to a proactive highly reliable state.-Organized and created the organization’s first application and system optimization model complete with governance committee. This model will result in a cost cutting/savings to the organization of approximately $7 million over the next 3 years.- Led the development and education of a service line management strategy to the organization.- Created a Business Unit (aka Shadow IT) IT awareness, while establishing management standards to ensure the integrity of IT outside the IT department is intact.
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  • Scl Health
    Senior Director, It Operations And Service Center
    Scl Health Jul 2010 - Jan 2016
    Broomfield, Co, Us
    Provide executive IT operations and support leadership to all hospital care sites located in Colorado, Montana, California and Kansas (11 total, recent strategic changes to 8 now back to 10), 100+ clinics and the corporate system office headquarters. Responsible for the complete end-user IT experience, strategic and operational planning and transformation to IT as a Service.KEY RESULTS:- Crafted the centralization of the service center to realize economies and synergies and improve service levels and leverage scale during merger and acquisition.- Created a full Identity Access Management (IAM) department with Governance Risk Compliance (GRC).- Introduced and implemented organizational readiness for large, culturally impacting system implementations with focus on the “people” part of the organizational change pie (people, process and technology).- Effectively introduced and integrated the concepts of Organization Change into the organization's very large Electronic Medical Record (EMR) implementation, focusing on the people and technology lanes, contributing to a very successful 7-site implementation in 12 months.- Led the design of the newly merged company associate’s portal and Intranet, incorporating the individual hospital’s web strategies into a single system web strategy.- Created a Service Management Office based on Information Technology Infrastructure Library (ITIL) Framework to improve quality of service, streamline processes and create a “grounding” of standard operating procedure and proactive customer service.- Launched the corporate-wide initiative of Segregation of Duties (SOD) and Roles Based Access Controls (RBAC). This initiative challenged the organization’s culture to align as a system and organizational change was instrumental.
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  • Exempla Healthcare
    Senior Director Of Technology (Cto)
    Exempla Healthcare Jun 2009 - Jul 2010
    Headed a 3 hospital Denver based healthcare system’s complete technology architecture and infrastructure department. Leading overall technology vision, creating a stable technology platform while designing and implementing innovative emerging technologies to solidify a long term strategy supporting customer (internal and external) and environment demands. Charged with architecture and product development, including all assessment and purchase analysis, investment justification and rationale.KEY RESULTS:- Technology advisor and strategic planner for the CIO and System Executive Leadership. Additionally managed the operations and support of the desktop computing environment, support desk, change management, web development, identity management and customer service.- Led the operations of the enterprise Electronic Medical Record (EMR) infrastructure, supporting the implementation of the EMR to 3 hospitals consisting of approximately 10,000 users.- Create installation and implementation methodologies and teams to support demanding healthcare customer base which includes hospital and clinic based facilities.- Managed the growth and implementation of the Technology Business Team to maximize innovative technologies improving the customer accessibility to applications and tools needed to care for patients – a ubiquitous model.- Hold all financial responsibilities for product development and operating tail changes for separate hospital facilities and corporate office strategies and initiatives.- Review all project proposals for technology environment fit, effectiveness and ROI, specific to Data Center utilization, interfaces, support operations and telecom.- Oversee all implementation processes ensuring appropriate System Development Life Cycle (SDLC) to approve process estimates, support, implementation and training.
  • Exempla Healthcare
    Director, Ist, Saint Joseph Hospital
    Exempla Healthcare May 2007 - Jun 2009
    Directed the IT operations for the largest hospital within the healthcare system. Acted as the hospital’s CIO participating in all leadership strategic and operational planning, implementation and decision-making. Liaison between the single hospital and system office IT division, working closely with system IT leaders to align strategies for the hospital demands. Reported directly to the system CIO and Hospital CEO.KEY RESULTS:- Established immediate rapport with site leadership to establish a strong partnership between local and system teams.- Created a solid and effective IT steering committee that included administration, clinician and physician representation – this had not been successful in the past and was key to staging the transformation venue necessary to move this hospital from a very paper-based manual system to a full blown automated medical record solution.- Implemented a physician centered technology team to solicit and ground physician engagement and sponsorship for all technology strategies being deployed by system initiatives – first ever for this site and completely successful and continues to thrive today.- Appointed leader of physician engagement for technology for the other hospitals within the system.- Program manager for all IT strategies, ensuring all proposals met System Development Life System and followed Project Management Professional processes.- Notably transitioned the care providers of the hospital from a centralized computing process to a decentralized (bed-side) process by implementing technologies approved by the users to the place of their work, significantly improving workflow and efficiencies
  • Jewish Hospital & St. Mary'S Healthcare
    Assistant Director Of Technology
    Jewish Hospital & St. Mary'S Healthcare Aug 2005 - Apr 2007
    Louisville, Ky, Us
    Responsible for the support and operations of the organization’s technology infrastructure and end-user computing environments. Managed the day-to-day maintenance and support teams for the 3 owned hospitals and 2 managed hospitals system, providing a solid computing work platform for all users. Reported directly to the CTO and participated in all aspects of design and development for strategic and operating plans.KEY RESULTS:- Created a proposal that was presented and approved by senior leadership to transform the organization from an outsourced to an internal IT desktop support model, saving costs and significantly improving service and support.- Implemented a physician centric IT support team specifically focused to on-board physicians to new technology solutions.- Led the first in the area patient interactive and hospitality system model in newly designed all-digital outpatient facility, providing in room devices that enabled the patients to access the Internet, entertainment and education Furthermore, system could be used by providers to interact with the patient’s record at the bedside.- Deployed first ever for JHHS tablet technology for bedside assessments and electronic signature capture.- Directed the design and implementation of the company’s physician portal.- Brokered a very large vendor sponsored contribution of the organization’s pediatric long-term rehab facility floor, providing state of the art smart-board technology, allowing the children to participate in the state education program for children in conditions where they could not participate in a normal school setting
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  • Jewish Hospital & St. Mary'S Healthcare
    Manager, Desktop Services
    Jewish Hospital & St. Mary'S Healthcare Aug 2000 - Aug 2005
    Louisville, Ky, Us
    Successfully created, presented and gained approval of a full business plan to replace the organization's outsourced IT support model to an insourced model. Managed a team of 25 associates to maintain an optimal IT support and operations functions. Analyzed, priortized and resourced all IT support requests and IT end-user impacted projects. The department was responsible for 3 separate hospitals that eventually grow to 5 hospitals across 2 states.Key results:- Insourcing this function of the business reduced cost by $600,000.00 per year.- Increased customer satisfactions by 60 percent.- Improved service levels by 25 percent.- Was selected to be the organizations centralized IT support center, even after merger from a larger organization.- Implemented managed print services model and reduced after hours and weekend on-call by 80 percent.- First department to integrate with IT vendor and organization supply chain to have automatic supply refresh and electronic transfer of accounting -- reduced 2 FTEs.
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  • Us Federal Government
    Information Technology Analyst
    Us Federal Government Feb 1996 - Aug 1998
    As an Information Technology Analyst for 2nd Region ROTC Department at Fort Knox, KY, was a GS6 that oversaw the transformation of this division from mainframe and mini-computer environment to a client server environment. Designed and implemented the divisions Windows ecosystem, new Microsoft based email and 2nd Region ROTC remote connectivity. Managed the entire system on Banyan Vines Network Operating System
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  • Us Army
    Sergeant
    Us Army Aug 1985 - Jan 1996
    Arlington, Virginia, Us
    Served in the United States Army as enlisted personnel. During my 10.5 years, served in a myriad of roles in Fort Sill, Oklahoma; Camp Henry, Korea; Fort Wainwright, Alaska; Fort Knox, Kentucky. While serving, I was in administration, computer information systems and communications. I also completed the Ranger Indoctrination Program (RIP) and was Ranger recommended. I was proud to serve!
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Scott Alderman Skills

It Operations Enterprise Software Incident Management Management Healthcare Information Technology Healthcare Process Improvement Ehr Hipaa Help Desk Support Healthcare Management Software Documentation Healthcare Information Technology Training Networking Technical Support Hospitals Leadership Business Process Improvement Electronic Medical Record Informatics Emr Project Management Active Directory Business Intelligence Data Analysis Epic Systems Hl7 Instructional Design Mri Negotiation Pmp Troubleshooting Holding Companies Operational Planning Business Administration It As A Service Technology Architecture Cloud Computing Application Support Applicaton Optimization It Modernization Information Technology Infrastructure Library Operational Support It Service Management Program Management Strategic Planning Team Building Vendor Management Integration

Scott Alderman Education Details

  • University Of Louisville
    University Of Louisville
    Computer Information Services And Public Business Administration
  • Saint Mary'S University
    Saint Mary'S University
    Computer Science

Frequently Asked Questions about Scott Alderman

What company does Scott Alderman work for?

Scott Alderman works for Cynchealth

What is Scott Alderman's role at the current company?

Scott Alderman's current role is Senior Information Technology Leader|Strategic|Critical Thinker|Digital Innovator|Servant Leader.

What is Scott Alderman's email address?

Scott Alderman's email address is sc****@****ity.org

What is Scott Alderman's direct phone number?

Scott Alderman's direct phone number is +130327*****

What schools did Scott Alderman attend?

Scott Alderman attended University Of Louisville, Saint Mary's University.

What skills is Scott Alderman known for?

Scott Alderman has skills like It Operations, Enterprise Software, Incident Management, Management, Healthcare Information Technology, Healthcare, Process Improvement, Ehr, Hipaa, Help Desk Support, Healthcare Management, Software Documentation.

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