Scott Allen, Cpp Email & Phone Number

San Francisco, California, United States

San Francisco Bay Area

• Spearheaded the launch of US Data Security offices and served as the primary contact, enterprise wide, for security operations and access control procedures
• Oversaw end-to-end management of a $316K construction project, providing on-site guidance to multiple departments to ensure seamless execution and timely delivery of project milestones
• Implemented and managed comprehensive security systems for a three-story office building which included physical access control, AI video management systems, visitor management systems, life safety systems and.
• Directed the security team with an annual budget of $960K and 376 weekly hours. Developed all policies and procedures and served as the primary point of contact for all physical security, crisis management, and.
• Managed incident response activities which included crisis prevention, table-top exercises, risk management and real-world execution of Emergency Response Plans for an office of over 400 employees, ensuring team.
• Conducted physical security risk assessments at multiple sites, collaborating with senior leadership to provide detailed reports and analysis of findings and offering recommendations for remediation and risk mitigation.

Chicago, Illinois, United States

• Directed all security operations which included physical access control, post orders, security command center operations, and special event management
• Trained, coached, and developed over 50 contract security officers in incident response and reporting averaging over 300 incidents a year
• Developed and instituted security policies and procedures for all post orders
• Managed life safety and crisis management programs. Providing training to all tenants and building staff on table-top exercise and emergency response plans
• Oversaw physical security of an 84-story building including access control, IP and analog CCTV, and public notification systems
• Coordinated all physical security installs, repairs, and maintenance with engineering, facilities, IT, and vendors

Chicago, Illinois, United States

• Managed internal and external investigations for an $80M volume store, reducing shortage by $3M in one fiscal year
• Supervised 21 indirect reports which included Special Investigators, Detectives, and Visual Security Officers
• Utilized RFID technology to capture over 58 high-value subjects, preventing over $42,000 in loss.
• Led investigative case management for 30+ internal cases, recovering over $25,000 in loss
• Coordinated physical security installs and repairs for an 8-story building, including CCTV, access control, key management, and RFID theft detection programs

San Francisco, California

• Advised in shortage reduction for $103M store, reducing shortage by $10M in a single fiscal year.
• Oversaw 8 direct reports with 80 indirect reports, including Uniformed Door Guards, Undercover Detectives, Physical Security Coordinators, and Special Investigators
• Lead all construction projects and a total store renovation; directed vendors and oversaw execution for all physical security related measures
• Assisted in conducting investigations for internal employee theft and organized retail crime, preventing a total of $1M in theft
• Maintained and troubleshooted CCTV (analog and IP), alarm, and fire safety infrastructure for a 12-story big box retailer
• Managed BlueWave Access Control for 1,000+ employees

San Francisco, California, United States

• Managed the online sales program with a staff of 15 direct reports who picked, packed, shipped, and received an average of over 500 daily customer orders and maintained a 95% monthly fill rate
• Ran the Safety Program for the store with over 1000+ employees and reduced both general liability and employee claims by 100 thousand dollars for the fiscal year
• Developed strong partnerships within all levels of the store including sales executives, engineers, vendors, and contractors to drive profitability and maximize customer experience

San Francisco, California, United States

• Executed total shortage reduction program in a 20M dollar volume store
• Managed 30 direct reports including Uniformed Door Guards and Undercover Detectives
• Ran the Internal Investigations program with over 10k recovered in a fiscal year
• Apprehended, detained, and interrogated organized retail crime subjects
• Implemented proven shortage reduction strategies in collaboration with store management
• Troubleshot all CCTV, burglar alarm, and fire alarm systems

San Francisco Bay Area

• Trained new hires on customer service behaviors, day-to-day store polices and procedures, and register operations
• Developed daily assignments for cashiers and customer service associates with 120 indirect reports
• Totaled, audited, and secured nightly cash deposits for one of the highest performing stores within the company