Scott Appleton Email & Phone Number

Crewe, England, United Kingdom

Crewe, England, United Kingdom

Crewe, United Kingdom

Stoke-On-Trent, United Kingdom

First line sales support within the EMaC “elite” department, maximising revenue for our dealer network across the U.K. • Call quality target of >80% .• Right first-time ethos, dealer satisfaction, simplifying dealers route to market.• Managing all inbound and outbound enquires via phone and email. Over achieving against my strict SLA’s• Organising and delivering online training sessions.• Building essential relationships with ongoing customers. • Working closely with external account managers to ensure sales and revenue targets are over achieved.• Play a key role in advising external account managers in sales promotions and incentives. • Creating Reports and analysing trends for my team to utilise.

Ensuring key accounts receive a high level of service through essential processes.• Achieving my KPI’s for cancellations successfully each month.• Ensuring high levels of satisfaction with C level executives amongst my key accounts.• Building rapport and new relationships with decision makers with key accounts.• Delivering cross-departmental operations within key accounts from back office to front line new plan sales.

Crewe, United Kingdom

Senior member within the team, working with customers daily, facilitating service plan transfers. • Telephone/email contact with both dealerships and customers.• Over achieving my teams SLA’s to transfer service plans.• Distributing team work load.• Providing customer service excellence daily.• Selected to be trained in other departments to progress within the company.

Crewe, United Kingdom

Working within a busy sales floor identifying new business opportunities for mobile phone contracts within the B2B market place.• To find new business opportunities within companies up to 600 phone users.• The ability to achieve and exceed set deadlines and targets, converting pipeline business into good/profitable business. • Largest deal achieved was £12,000 net margin.• The ability to adapt to a constantly changing, fast and dynamic industry. • Over Achieved on 12 months of bill target which was 45 new business opportunities per month.

Crewe, United Kingdom

• Engine assembly for Continental GT.• Cross training on multiple processes within engine assembly.• Responsible for maintenance of automated machinery.• Ensuring engines for China-bound vehicles were constructed to the correct specifications.