Supervise operations, human, logistical, and financial resources employing lean business principles that improve organizational efficiency and effectiveness. Responsible for operational readiness, long-term strategic planning, project management, fiscal operating budget and overall day-to-day operations.➢ Expert in strategic planning and execution of complex operations and project management; coordinating assets and resources, employing analytical techniques and processes ensuring optimum utilization of personnel and logistical resources.➢ Manage and effectively execute an annual operational budget of $7-10M over the past five years; restructuring operational priorities resulting in organizational savings of $1.2M; savings over 12%.➢ Provide leadership and synchronization of staff operations for human resources; training and operations, logistics and information technology; senior enlisted advisor to full-time staff of 75.➢ Maximize use of human resources by developing duties and responsibilities in support of operational tasks, establish work schedules, and conduct performance counseling and evaluations. Developed effective hiring practices and successful team building practices that reduced workforce turnover by 22%.➢ Successfully assisted coordination of assets and resources with New York State Office of Emergency Management and local civilian authorities during November 2014 lake effect snow event in the Buffalo area; praised by New York State governor and National Guard commander for efficient performance during operation.

Supervised 12 production recruiters in the southern tier region of New York State spanning over a 300 mile wide territory. Developed and executed short, mid-term and long-range planning guidance and control of sales force detailing each sales representative’s goals and objectives broken down by day to ensure success.➢ Developed, implemented, and controlled strategic business plan utilized by southern tier sales force on a daily operating basis to schedule and monitor their daily / monthly recruiting activities; increasing overall territory market share by 32%.➢ Monitor, evaluate, and trained recruiting sales force on overall effectiveness of daily sales force activities, programs, and techniques; building a dynamic sales force ranked in the top 10% in New York State.➢ Established effective hiring practices that reduced sales force turnover, improved moral, and incorporated successful team building practices; achieving and exceeding sales goals over a span of 12 years.➢ Provided assistance to higher grade analysts by developing background information for studies; researching documents; compiling and charting statistical data; gathering, summarizing, and analyzing information for incorporation into final reports; carrying out specified portions or segments of specific projects and identifying and recommending solutions to problems relating to sales force territory, region demographics, market trends, population size and market share.➢ Selected to serve in the top 1% of all enlisted personnel in the New York Army National Guard; achieving promotion to Senior Operations and Training Resource Manager (Sergeant Major) in 2010.

Contacted, pre-qualify, and conducted sales interviews to obtain qualified applicants for enlistment into the New York Army National Guard. Built rapport and relationships with high school guidance counselors, colleges and university representatives, and employment agencies; presenting the Army National Guard enlistment program as an opportunity for students and civilian personnel to consider. Presented formal and informal interviews and briefings to potential prospects; discussing individual short and long-term goals, job training opportunities, and benefits the Army National Guard offers.➢ Created, designed, and implemented a marketing plan for a sales territory spanning over a 90 miles; incorporating a daily / monthly work plan that lead to successfully achieving/exceeding yearly sales goals every year serving as a Production Recruiter.➢ Coordinated and set up recruiting displays at high schools, colleges and universities, and local events in the community; developing promotional campaigns leading to interaction with interested leads, prospects, and applicants.➢ Gathered and collected background information on applicants required for military background check; determining applicant credibility, analyzing evidence, and applying statutory requirements, regulations and judicial and administrative precedents.➢ Achieved Top Production Recruiter of the Year for New York State in 1997 and promoted to Recruiting & Retention District Sales Manager (Master Sergeant) in 1998.

Oversaw supply, services, material management and logistical operations in company. Managed and facilitated financial accountability over $300M in property and equipment. Supervised organizational and operational management of material support functions in inventory control and accounting, procurement, and financial management of all property in company. Provided senior management guidance and advice on all logistical issues as the senior logistician in the company; recommending improvements in operations to achieve efficiencies in spending, inventory control, and property management and productivity.➢ Developed, implemented, and controlled company supply inventory and management program that resulted in 100% accountability of all assigned property and equipment, along with reporting negative financial loss of federal property during two change of commands during the time served as company supply logistician.➢ Planned and determined current and future supply requirements; including determining the distribution and position of supplies among major supply stations, stock points or using activities; driving supply chain accuracy to 95%, exceeding organizational objectives by strategically analyzing planned or scheduled material requirements and forecasts to determine budgetary management of company supply inventory.➢ Responsible for requisition, receipt, storage, and issuance of individual, organizational, and installation supplies, equipment and clothing. Established internal policies and procedures designed to enhance inventory control and financial management of fiscal year budget in excess of $500K.➢ Scheduled and planned audit records, process data, investigation reports concerning reported deficiencies, performed corrective action, letters of delegation, audit and survey reports; mastering efficiencies in property management and financial accountability.

Served on Stability Transition Team as the Senior Enlisted Advisor for 3rd Stryker Brigade Combat Team, Combined Task Force Arrowhead forward deployed in support of Operation Enduring Freedom 09-12, Kandahar, Afghanistan. Oversaw the administrative, logistical, and fiscal management for more than 1,800 US service members consisting of two maneuver Battalion battle space owners and 16 Security Force Assistance Teams located throughout the Combined Task Force Arrowhead's Area of Operation in Kandahar province. Monitored, tracked, and updated the command on all aspects of personnel assigned to the 16 Security Force Assistance Teams in assigned area of operation.➢ Provided oversight in developing, implementing, and sustaining operational and logistical readiness of 16 Security Force Assistance Teams within the province of Kandahar. Organized, developed, and briefed operational and administrative reports to the Combined Task Force Arrowhead Brigade commander and staff. Represented the Stability Transition Team at various meetings and conferences.➢ Successfully built coalition and leader inter-service relationships with our Afghanistan counterparts; consisting of planning, developing, and organizing training of Afghan troops and civil order police in an austere environment.➢ Supervised 47 Security Force Assistance Teams arrival in Regional Command (South) Kandahar, Afghanistan theater of operations and implementation of their reception, staging, onward movement and integration with their Afghan counterparts.➢ Recipient of the U.S. Army’s Bronze Star Medal during deployment to Afghanistan serving as the Senior Enlisted Advisor on a Stability Transition Team.