Director Of Implementations
CurrentLeading and scaling PatientIQ's Implementation, EHR Integration, and project management teams.
Sep 2023 - Present
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Scott Mason Email & Phone Number
Building solutions to maximize adoption | Healthtech | Operations Leader
at
PatientIQ
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✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Building solutions to maximize adoption | Healthtech | Operations Leader
Location
Chicago, Illinois, United States
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Who is Scott Mason? Overview
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Quick answer
Scott Mason is listed as Building solutions to maximize adoption | Healthtech | Operations Leader at PatientIQ, a company with 18 employees, based in Chicago, Illinois, United States. AeroLeads shows a matched LinkedIn profile for Scott Mason.
Scott Mason previously worked as Director of Implementations at Patientiq and Senior Director, Customer Experience at N1 Health. Scott Mason holds Master Of Business Administration - Mba from Northwestern University - Kellogg School Of Management.
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PatientIQ
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Profile bio
About Scott Mason
Experienced strategy and operations leader in high-growth, healthtech startups. Record of designing and deploying data-driven, cross-functional process and change management solutions to accelerate and scale customer adoption and value. Passionate people leader with 10 years of experience coaching and scaling high-performing teams.► Led product solution design for two healthtech startups that generated $7M+ in incremental revenue, enabled 130%+ net revenue retention, and increased customer satisfaction.► Redesigned SaaS platform implementation processes across data integration, platform design, and customer onboarding reducing over-budget projects by 15% and time to value by 16%.► Led a multi-level, international revenue cycle team of 70+ members to company leading productivity and financial performance ($6.8M increase in reimbursement and downward trend in payer accounts receivable).Expertise: Building and scaling mission-driven teams, process design and optimization, implementation management, customer relationship management, product strategy, product marketing, strategic planning and execution, and organizational change management to transform how teams implement and adopt health technologies.
Current workplace
Scott Mason's current company
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Patientiq
9 roles
Scott Mason work experience
A career timeline built from the work history available for this profile.
Senior Director, Customer Experience
- Designed and deployed N1 Health’s AI-enabled processes and go-to-market strategy to improve adoption and speed to value, product generated ~60% (~$5.5m) of company bookings in first year- Led implementation, change management, and performance tracking efforts for payers comprising 65% of ACV, achieving 169% in net dollar retention - Led team of data.
Oct 2021 - May 2023
Director, Advisory Services
- Founded Advisory Services team responsible for developing service products and integrating them with product, operations, and sales teams to create cross-functional financial management solutions - Owned revenue ($2.5M incremental revenue in first 16 months) and performance metrics (95%+ on-time delivery) across Advisory Services Financial Planning and.
Jan 2021 - Oct 2021
Senior Manager, Advisory Services
- Led solution process design, change management, management consulting, and performance management efforts in partnership with health system CFO/COO and their teams to implement financial planning and performance management best practices- Acted as voice of customer for sales, account management, and internal product roadmap efforts to ensure.
Aug 2018 - Jan 2021
Manager, Client Services
- Led team of implementation consultants on 40+ concurrent projects designing and implementing financial planning and management SaaS platform at leading health systems across the country - Owned execution and communication of complex technical and strategic deliverables spanning data integration, platform and process design, and change management efforts.
Jan 2017 - Jul 2018
Sr. Consultant, Client Services
- Identified implementation performance gaps and redesigned the end-to-end implementation process which reduced over budget projects by 15% and time-to-value by 16%- Developed SQL-based finance IT platforms for health systems ranging from 50 to 3,500+ beds
Jan 2016 - Jan 2017
Consultant, Client Services
May 2015 - Jan 2016
Back-End Operations Lead
- Oversaw performance metrics and day-to-day management of 70+ revenue cycle professionals based in Chicago, Louisiana, and India, as well as the responsibility of over $100M in insurance payer AR - Managed coding and billing processes in a Shared Services center covering six healthcare systems- Responsible for a $6.8M increase in reimbursement and a.
Oct 2013 - Apr 2015
Research Coordinator
With monthly publications and constant internal analysis, prepared MB Real Estate's market outlook to help clients make informed real estate decisions. Whether tracking deals in the Chicago market, monitoring office trends across the nation, or performing economic analysis as it relates to the industry, was focused on providing clients with timely.
Nov 2012 - Oct 2013
Team & coworkers
Colleagues at PatientIQ
Other employees you can reach at patientiq.io. View company contacts for 18 employees →
SA
Sakura Akiyama
Colleague at PatientiqNew York City Metropolitan Area, United States
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EI
Evert Ian Bloembergen
Colleague at PatientiqCharlotte Metro, United States
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LM
Lydia Mengistu
Colleague at PatientiqUnited States, United States
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EJ
Erik Johnson
Colleague at PatientiqLakeville, Minnesota, United States, United States
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AT
Alexander Teixeira
Colleague at PatientiqChicago, Illinois, United States, United States
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DT
Divyasuryaprakash Thanigaivel, Mshca
Colleague at PatientiqIndia, India
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BP
Bella Patel, Mph
Colleague at PatientiqGreater Chicago Area, United States
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SA
Selena Alvarado
Colleague at PatientiqChicago, Illinois, United States, United States
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AG
Allison Gist
Colleague at PatientiqChicago, Illinois, United States, United States
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SH
Seth Hayden
Colleague at PatientiqIndianapolis, Indiana, United States, United States
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Sakura Akiyama
Colleague at PatientiqNew York City Metropolitan Area, United States
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EI
Evert Ian Bloembergen
Colleague at PatientiqCharlotte Metro, United States
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LM
Lydia Mengistu
Colleague at PatientiqUnited States, United States
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EJ
Erik Johnson
Colleague at PatientiqLakeville, Minnesota, United States, United States
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AT
Alexander Teixeira
Colleague at PatientiqChicago, Illinois, United States, United States
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DT
Divyasuryaprakash Thanigaivel, Mshca
Colleague at PatientiqIndia, India
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BP
Bella Patel, Mph
Colleague at PatientiqGreater Chicago Area, United States
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SA
Selena Alvarado
Colleague at PatientiqChicago, Illinois, United States, United States
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AG
Allison Gist
Colleague at PatientiqChicago, Illinois, United States, United States
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SH
Seth Hayden
Colleague at PatientiqIndianapolis, Indiana, United States, United States
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2 education records
Scott Mason education
Master Of Business Administration - Mba
Bachelor Of Arts (B.A.)
FAQ
Frequently asked questions about Scott Mason
Quick answers generated from the profile data available on this page.
What company does Scott Mason work for?
Scott Mason works for PatientIQ.
What is Scott Mason's role at PatientIQ?
Scott Mason is listed as Building solutions to maximize adoption | Healthtech | Operations Leader at PatientIQ.
Where is Scott Mason based?
Scott Mason is based in Chicago, Illinois, United States while working with PatientIQ.
What companies has Scott Mason worked for?
Scott Mason has worked for Patientiq, N1 Health, Strata Decision Technology, R1 Rcm, and Mb Real Estate.
Who are Scott Mason's colleagues at PatientIQ?
Scott Mason's colleagues at PatientIQ include Sakura Akiyama, Evert Ian Bloembergen, Lydia Mengistu, Erik Johnson, and Alexander Teixeira.
How can I contact Scott Mason?
You can use AeroLeads to view verified contact signals for Scott Mason at PatientIQ, including work email, phone, and LinkedIn data when available.
What schools did Scott Mason attend?
Scott Mason holds Master Of Business Administration - Mba from Northwestern University - Kellogg School Of Management.
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