Scott Carroll Email & Phone Number

Charlotte Metro

Greater Philadelphia Area

With COO, transformed originations contact center E2E for improved flow from prospect lead through funding. Conducted waste walks, defined opportunity, and deployed breakthrough improvement for 10,000 loan per month operation.

Delivered performance breakthrough for clients by helping leaders to develop the mindset and behaviors to realize their organization’s purpose with excellence. Continuous improvement engagements that result in millions of dollars of sustainable annualized benefit.Lean Six Sigma Master Black Belt with mastery of tools, techniques and teachings based in Toyota Production System, including but not limited to; DMAIC, SPC, FMEA, APQP, Value Stream Mapping, Balanced Score Card, Visual Management, 5S, Mistake-Proofing, Single Piece Flow, Load Leveling, Managing for Daily Improvement, Standardized Work, A3 Management, Root Cause Analysis, Scientific Problem Solving, Set-up Reduction, Pull Replenishment, Theory of Constraints, OEE, Work Cell Design, Production Preparation Process, Rapid Process Improvement, Business Breakthrough Improvement, and Strategy Deployment

Greater Philadelphia Area

Partnered with Operations SVP of leading mortgage company to reengineer transactional business processes and establish the leadership practice of managing for daily improvement in loan originations and servicing.

Princeton, Nj

With SVP of North American pharmaceutical sales organization, integrated LEAN principles into sales operations; bringing competitive advantage of improved speed and agility to a 3,000-person field sales force.

New York City Metropolitan Area

Championed Operational Excellence for cultural, operational, and financial results. Infused LEAN methods into management approach to realize productivity outcomes across the business unit; instilled standard work for daily continuous improvement and drove performance gains in Safety, Quality, Delivery and Cost that are felt by the business and the Customer. Demonstrated the effectiveness of strategy deployment for commercial and operational alignment.

New York City Metropolitan Area

Engaged executive and senior leadership in LEAN enterprise transformation as part of growth strategy. Governed global OpEx; including program development, training, certification, talent management, project tracking and more. Recruited and led the central OpEx team of Master Black Belts and Lean Masters. Coordinated non-operations and enterprise-wide projects.

Formerly Pts Division Of Cardinalhealth

Led comprehensive LEAN Breakthrough implementations at four company locations (including first-in-class engagements) to achieve financial, operational and cultural improvement. Deployed Lean Six Sigma tools across the broad network of production sites - with supply chain and Customer participation - in support of corporate initiatives.

Philadelphia Metro

Wave One Black Belt Nominee and member of first group to be Lean Six Sigma certified. Led local process improvement projects with annual benefits in excess of $500K. Conducted cross-site projects and selected for elite twelve-member corporate LEAN Tiger Team.