I am a Director of Operations at CouncilWise, a company that provides cloud-based software solutions for local governments. I manage the delivery, support, and maintenance of our products, ensuring high-quality service and customer satisfaction.I also oversee the operations of our team, which consists of solutions architects, developers, testers, and support staff. I have a strong background in IT solutions, having worked as a Solutions Architect and an IT Solutions Manager for CouncilWise and Brighton Council, respectively. I have extensive knowledge and skills in Hyper-V, Xen, VMware, and other cloud technologies, as well as in designing, implementing, and troubleshooting complex IT systems. I am passionate about creating innovative and effective solutions that meet the needs and challenges of local governments, and that align with our company's mission and values. I enjoy collaborating with our clients, partners, and stakeholders, as well as with our diverse and talented team. I am always eager to learn new skills and technologies and to share my expertise and insights with others.